IT Help Desk & Troubleshooting Specialist
Job in
Yonkers, Westchester County, New York, 10701, USA
Listed on 2026-08-12
Listing for:
Hitachi Automotive Systems Americas, Inc.
Full Time
position Listed on 2026-08-12
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Technical Support, Systems Administrator
Job Description & How to Apply Below
Hitachi Vantara is seeking a Technical Resource Center Analyst to provide first-line IT support for employees. You will diagnose hardware, software, network, and application issues via phone, email, and ticketing systems, and document resolutions. You will escalate complex issues, manage user accounts, and contribute to knowledge base articles.
A 1–2 year background in help desk, plus strong communication, is required. Certifications like CompTIA A+ or ITIL are a plus.
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