Manager, CRM Applications (Salesforce & HubSpot
Listed on 2026-08-16
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IT/Tech
CRM Systems & Management
Manager, CRM Applications (Salesforce & Hub Spot)
Manager, CRM Applications (Salesforce & Hub Spot)
RSA provides trusted identity and access management for 12,000 organizations around the world, managing 25 million enterprise identities and providing secure, convenient access to millions of users. RSAspecializes in empowering security-first organizations in financial services, healthcare, energy, technology services, and other industries to thrive in a digital world, delivering complete capabilities for modern authentication, access, lifecycle management, and identity governance. Whether in the cloud or on-premises,RSAconnects people with the digital resources they depend on everywhere they live, work, and play.
For decades, RSA has pioneered many of the encryption, authentication, and identity federation technologies that still power the internet. And now RSA is transforming the industry yet again, paving the way for the future of digital identity through the RSA Unified Identity Platform; next-generation hybrid and cloud solutions ; the first ever and only multi-functional, passwordless hardware authenticator ; and a frictionless, mobile-optimized experience for the modern workforce.
If you are self-motivated and looking for a fast-paced challenge doing something that truly matters, come join our winning team! For more information, go to
RSA is seeking a Manager, CRM Applications (Salesforce & Hub Spot) as part of the IT Applications team. This remote (U.S.
-based) role is responsible for the strategic leadership, ownership, and continuous transformation of the company's CRM ecosystem, with primary ownership of Salesforce (SFDC) and secondary ownership of Hub Spot. As a key leader within the IT Applications organization, this role leads the CRM team while owning the CRM strategy, product roadmap, governance, delivery, and operational excellence required to support a growing global business.
The ideal candidate combines deep Salesforce expertise with proven people leadership, enterprise application experience, and exceptional business partnership skills. This role builds and develops a high-performing team, establishes trusted relationships across Sales, Marketing, Global Services, and Operations, and translates business strategy into scalable CRM capabilities that improve productivity, customer engagement, operational efficiency, and measurable business outcomes.
Success in this role requires a transformation mindset, entrepreneurial spirit, and the ability to operate effectively in a fast-paced environment where priorities evolve quickly. The ideal candidate balances long-term strategy with hands‑on execution—bringing the governance, operational rigor, and reliability of enterprise IT while embracing the agility, speed, and innovation needed in a high-growth organization.
Key Responsibilities- Lead and develop the CRM team by coaching, mentoring, and managing a high-performing team while fostering a culture of accountability, collaboration, innovation, and continuous improvement.
- Own the CRM application portfolio, providing strategic direction, governance, and operational excellence for Salesforce and Hub Spot, ensuring the platforms are secure, scalable, reliable, and aligned with business and IT objectives.
- Partner closely with business leaders across Sales, Marketing, Global Services, and Operations to understand evolving priorities, translate business needs into technology solutions, and build trusted relationships that drive business outcomes.
- Drive transformation and innovation by modernizing CRM capabilities, improving business processes, increasing adoption, and leveraging automation, AI, analytics, and emerging technologies to create measurable value.
- Deliver with speed and agility by leading cross-functional initiatives, adapting quickly to changing business priorities, balancing competing demands, and fostering a startup mentality that emphasizes urgency, flexibility, and practical execution without compromising governance or quality.
- Ensure operational excellence by establishing performance metrics, driving continuous improvement, managing vendors and key initiatives, and ensuring…
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