Subscriber Solutions Specialist - Billing & Tech Liaison
Job in
Yonkers, Westchester County, New York, 10701, USA
Listed on 2026-08-25
Listing for:
Mercury Radio Arts
Full Time
position Listed on 2026-08-25
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support -
Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep, Technical Support
Job Description & How to Apply Below
Mercury Radio Arts is seeking a Customer Solutions Specialist for our Torch subscribers at the Las Colinas studios in Texas. You will serve as the primary contact via phone, email, and chat, handling questions, billing inquiries, and subscription changes with a solutions-oriented approach.
The role requires tech-savviness, patience, and strong communication skills to coordinate between subscribers, the accounting team, and the tech team, ensuring timely resolution of issues and ongoing process
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