Project Manager​/Scrum Master

WHO WE ARE

Consumer Reports is an independent, nonprofit organization dedicated to a fair and just marketplace for all. CR is known for our rigorous testing and trusted ratings on thousands of products and services. We report extensively on consumer trends and challenges, and survey millions of people in the U.S. each year. We leverage our evidence-based approach to advocate for consumer rights, working with policymakers and companies to find solutions for safer products and fair practices.

Our mission starts with you. We offer medical benefits that start on your first day as a CR employee that include behavioral health coverage, family planning and a generous 401K match. Learn more about how CR advocates on behalf of our employees.

OVERVIEW

CR’s Project Management team is responsible for planning, coordinating, and guiding work so that a project is completed successfully—on time, within budget, and aligned with our organization’s goals and mission to help shape a more equitable and safer marketplace.

As a Project Manager/Scrum Master, you’ll report to the Director, Project Management to support our Data & Personalization initiative to enable personalized user experiences amongst our membership community. Working across all Digital Product Squads, IT, our Data Office and Marketing, you will identify and execute on the development and instrumentation of our D&P technical foundation.

This role is hybrid, requiring the incumbent to be onsite 3 days per quarter, plus occasional in-office team meetings. This position is not eligible for sponsorship or relocation assistance.

How You'll Make An Impact

This position will help increase membership and retention, expanding Consumer Reports’ impact to help consumers and drive marketplace change. You will:

• Oversee one or more highly complex or enterprise-wide IT program(s) consisting of multiple projects.
• Develop the program strategy, supporting business cases and various enterprise-wide high-level project plans.
• Ensure integration of projects and adjusts project scope, timing, and budgets as needed, based on the needs of the business.
• Engage with IT and business executives, as well as external partners, to relay the strategy, goals, and updates regarding the program.
• Maintain accountability for the successful execution of all IT portfolio projects, ensuring they are completed on schedule, remain within budget, and fulfill all strategic business goals.
• Track key project milestones and recommend adjustments to Project Managers, as needed.
• Partner with senior leadership of the business community to identify and prioritize opportunities for utilizing IT to achieve the goals of the enterprise.
• Manage JIRA Product Backlogs and work with Product Management teams to support product development needs.

ABOUT YOU

You’ll Be Highly Rated If:

• You have the degree or equivalent work experience. Bachelor’s or Master’s Degree in Computer Science, Business Administration, or other related field AND/OR 10-15 years of IT and business industry work experience.
• You have managed others. At least 3-years of leadership experience required.
• You have managed projects for at least 5-years.
• You have Project Management certification.

You'll Be One of Our Top Picks If:

• You have experience as a Business Systems Analyst. You can work with technical teams to understand needs, ask the right questions, and translate technical requirements into something business stakeholders can easily understand and approve. Conversely, you can work with business stakeholders to identify & capture business & functional requirements, and then work with technical stakeholders to translate those into technical requirements.
• You are a clear communicator. You are able to communicate measurable goals and provide constructive feedback.
• You have strong cross-functional program management skills. This program involves coordinating work across multiple internal departments & external vendors. Therefore you have strong communication skills, great organization and the ability to influence & keep work streams connected. You are strong in dependency management and possess high-level decision-driving skills.
• You can manage competing…