IT Manager

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full time management morristown nj, morristown, nj, us

salary range: $ to $ annually

title:

it or help desk manager

department:

information technology

reports to:

director of it

flsa status:

exempt

job description revision:

8/21/26

basic functions

the it manager is responsible for managing information technology system used to support the organization. This includes the hybrid infrastructure spanning on-premises systems, microsoft 365 gcc high, azure government, and aws govcloud environments.

this role is critical to ensuring the confidentiality, integrity, and availability of systems supporting controlled unclassified information (cui) and directly contributes to achieving and maintaining cmmc compliance. The it manager serves as a technical lead, driving it strategy, and secure system design while mentoring junior staff and enforcing operational rigor across all it platforms.

specific duties

architecture & engineering

• architect and administer enterprise infrastructure across on-prem (nutanix ahv), azure gov, and aws govcloud
• define and enforce standards for compute, storage, networking, and identity across hybrid environments
• lead infrastructure modernization initiatives including cloud adoption, workload migration, and platform standardization
• act as escalation point and technical authority for complex infrastructure and security issues
• mentor junior engineers and provide technical guidance across it operations
• architect and administer microsoft 365 gcc high (exchange online, teams, sharepoint, intune, defender suite)
• manage azure government services (iaas, paas, networking, identity, policy, and security controls)
• support aws govcloud (us) environments including ec2, s3, and vpc
• ensure proper boundary management, tenant segregation, and data residency compliance for regulated workloads
• implement and maintain cloud governance (rbac, policy, tagging, and security baselines)
• design, deploy, and optimize nutanix ahv clusters, storage (aos), and lifecycle management (lcm)
• active directory (tiered model)
• dns, dhcp, group policy
• maintain hybrid identity integration with microsoft entra  (azure ad)
• oversee core enterprise services (file services, print, rds, sql server)

network, security, compliance & cmmc alignment

• architect and maintain secure network infrastructure including:
  • fortinet (fortigate) firewalls
  • meraki switching and wireless
  • site-to-site and client vpns
• lead network segmentation strategies for cui environments and audit boundaries
• ensure systems are configured and maintained in alignment with:
  • nist 800-171
  • cmmc
• support audit readiness, ssp documentation, poa&m tracking, and evidence collection
• implement and maintain:
  • edr/xdr (e.g., sentinelone)
  • siem integrations
  • vulnerability scanning and remediation programs
• enforce secure configuration baselines

backup, disaster recovery & resilience

• architect and maintain enterprise backup solutions across on-prem and gov cloud platforms
• define and enforce rto/rpo aligned with business and compliance requirements
• lead disaster recovery planning, tabletop exercises, and failover testing

documentation, change & governance

• maintain detailed architecture diagrams, and sops
• enforce strict change management aligned with risk, impact, and rollback planning
• ensure all infrastructure changes meet audit and compliance traceability requirements

standard requirements

comply with all requirements of international standard iso
9001 and iso
27001, nist 800-171, cmmc - cyber security and informational data security requirements. Aerospace management system standards as9100, as9120, idea-qms-9090, asa-100 and supporting construct standards as6081, idea-std-1010, ac7402-caap, ccap-101, faa ac00-56, ansi/esd s20.20. All employees shall commit and comply with the requirements of as5553 for counterfeit electrical, electronic and electromechanical (eee) parts - avoidance, detection, mitigation and disposition practices.

metrics and measurables

open issues for it help desk

• waiting for 3rd party: actively reviewed with management to ensure relevance and…