VP, Enterprise Infrastructure

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The Vice President, Enterprise Infrastructure serves as the Bank’s enterprise infrastructure executive responsible for the architecture, engineering, implementation, operation, and lifecycle management of the Bank’s enterprise infrastructure. This role is accountable for the stability, availability, resilience, and secure operation of the technology environment.

The Vice President provides leadership across enterprise infrastructure domains including compute, storage, network, cloud, virtualization, identity services, endpoint technologies, enterprise platforms, and technology operations. The role ensures enterprise technologies are engineered, deployed, maintained, and operated in accordance with approved Information Security policies, regulatory requirements, and industry best practices while enabling business growth, operational efficiency, and service excellence.

As the Bank’s enterprise infrastructure engineering executive, the Vice President leads enterprise infrastructure strategy, technology modernization, disaster recovery architecture, production operations, and major technology transformation initiatives.

The Vice President partners closely with the CISO to ensure enterprise technologies are implemented and operated in accordance with approved security policies, regulatory expectations, and the Bank's established risk appetite. The CISO provides independent governance, oversight, and risk management while the Vice President is responsible for the execution, operation, and technical delivery of enterprise technology services.

• Partner with business leaders, vendors, and project teams to minimize operational risk and ensure successful outcomes.
• Direct enterprise infrastructure operations, including production support, problem management, capacity planning, performance optimization, and service availability for mission‑critical banking systems.
• Oversee help desk, service desk, desktop support, endpoint management, end‑user technology, incident and request fulfillment, and user support operations to ensure timely, consistent, and effective service delivery.
• Lead the architecture, engineering, implementation, operation, and lifecycle management of enterprise infrastructure platforms, including data centers, servers, operating systems, compute, storage, virtualization, on‑premises and cloud infrastructure, Infrastructure as a Service (IaaS), Disaster Recovery as a Service (DRaaS), Microsoft Azure, Microsoft 365, Microsoft Entra , endpoint infrastructure, and enterprise systems.
• Oversee enterprise network and telecommunications infrastructure, including routers, switches, firewalls, SD‑WAN, wireless networks, internet services, voice and data circuits, telecommunications carriers, and reliable connectivity for branches and other Bank locations.
• Ensure the availability, reliability, scalability, performance, and operational health of all enterprise infrastructure through effective capacity planning, monitoring, maintenance, and lifecycle management.
• Lead enterprise technology modernization initiatives, including infrastructure refreshes, cloud adoption, automation, virtualization, and platform standardization.
• Ensure enterprise infrastructure security controls are implemented, operated, configured, hardened, patched, and maintained in accordance with approved Information Security policies, security standards, regulatory requirements, and defined vulnerability‑remediation timelines.
• Coordinate vulnerability remediation activities across infrastructure platforms with Security, IT Operations, application owners, and business stakeholders.
• Oversee enterprise identity services, including Active…