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IT Support Engineer; Tier I​/II Windows, AD, ITSM

Job in Yonkers, Westchester County, New York, 10701, USA
Listing for: SI Group
Full Time position
Listed on 2026-10-02
Job specializations:
  • IT/Tech
    IT Support, Desktop Support, Systems Administrator, Computer/Desktop Engineer
Salary/Wage Range or Industry Benchmark: 65000 - 90000 USD Yearly USD 65000.00 90000.00 YEAR
Job Description & How to Apply Below
Position: IT Support Engineer (Tier I/II) — Windows, AD, ITSM

SI Group is seeking an IT Support Engineer to deliver Tier I & II end-user support across local, regional, and remote locations. You will implement, upgrade, troubleshoot, and document hardware, software, and local infrastructure while logging requests in the ITSM system.

You will triage incidents, manage Windows client OS and Office 365, handle printers and peripherals, maintain asset inventory, and contribute to SOPs and knowledge base to improve service availability and response times.

This posting is for the IT Support Engineer (Tier I/II) — Windows, AD, ITSM role at SI Group, based in United States.

The IT Support Engineer (Tier I/II) — Windows, AD, ITSM position in the IT & Technology field is open for applications.

We have an opening for a IT Support Engineer (Tier I/II) — Windows, AD, ITSM in United States within IT & Technology.

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