Senior Dynamics 365 CE Functional Consultant – Omnichannel
Listed on 2026-10-02
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IT/Tech
IT Consultant, IT Business Analyst
Contactx Resource Management is seeking a Senior Functional Consultant with 8+ years of hands-on Microsoft Dynamics 365 CE/CRM experience and 3+ years of training delivery. The role centers on Dynamics 365 Customer Service and Omnichannel design, with a focus on user adoption and structured enablement.
The consultant will lead requirement workshops, perform fit-gap analyses, configure case management, queues, SLAs, entitlements, dashboards and Omnichannel routing, and will develop training
We would love to welcome a new Senior Dynamics 365 CE Functional Consultant – Omnichannel to our team in United States.
We appreciate your interest in this position.
Join ContactX Resource Management Pvt Ltd and contribute to our ongoing work.
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This posting is for the Senior Dynamics 365 CE Functional Consultant – Omnichannel role at ContactX Resource Management Pvt Ltd, based in United States.
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