Global Document Coordinator - Major Projects Delivery; MPD

The Global Document Coordinator is the programme's dedicated specialist for the InEight Document module. The role operates at the same level as the Global Technical Coordinator and reports to the Global Implementation Lead, with a focused mandate: owning the administration, configuration, and deployment of InEight Document across all MPD implementations.

A key reason this role exists as a dedicated function - rather than being absorbed into the broader Global Technical Coordinator or Digital Coordinator responsibilities - is the architecture of InEight Document itself. Unlike other InEight modules, Document fuses system administration with project-level configuration. Setting up a project in the Document module requires the same person to hold both system-level access and project configuration authority simultaneously.

This means the general platform administrator (Digital Coordinator) cannot perform Document project setup without also holding system admin rights to the Document module, and the general technical coordinators cannot configure Document without dedicated module proficiency. A specialist who holds both responsibilities for Document specifically is therefore a structural necessity, not a staffing preference.

Beyond technical setup, the role brings deep document control and information management expertise into the programme, ensuring that WSP's InEight Document implementations are compliant with applicable international standards (ISO 9001, ISO 19650) and reflect sound document management practice across all project types and regions.

• Hold and exercise both system administration rights and project configuration authority for the InEight Document module across the MPD programme.
• Configure the Document module for each new project activation, including document type setup, numbering schemes, workflow definitions, transmittal rules, access controls, role assignments, and integration with related InEight modules.
• Maintain the Document module system environment, including user provisioning, permission governance, template management, and version control of system-level configuration standards.
• Coordinate with the Digital Coordinator & Information Manager on overall InEight platform administration boundaries, ensuring that Document system administration is governed consistently within the programme's broader platform management framework.
• Coordinate with the Global Technical Lead on Document module configuration standards, quality gate requirements, and platform-level decisions affecting the Document module.

• Define and maintain the MPD document management standard for InEight Document implementations, ensuring alignment with ISO 9001 (quality management) and ISO 19650 (information management for the built environment) requirements.
• Translate project-specific document management requirements - including client requirements, contractual obligations, and internal WSP standards - into compliant InEight Document configurations.
• Assess regional and project-level document management practices during readiness phases, identifying gaps against the global standard and defining remediation steps before configuration begins.
• Maintain a controlled library of Document module configuration templates, workflow definitions, transmittal register structures, and document type taxonomies for reuse across implementations.

• Lead the Document module workstream within each MPD implementation, coordinating with the assigned Global Technical Coordinator, Regional SMEs, project document controllers, and project teams.
• Facilitate Document-specific workshops and working sessions with project stakeholders to define document control processes, approval workflows, distribution matrices, and records management requirements.
• Manage Document module readiness assessments, configuration reviews, user acceptance testing, Go-Live preparation, and post-Go-Live stabilisation for each implementation.
• Escalate Document module risks, issues, and configuration decisions to the Global Implementation Lead; coordinate with the Global Technical Lead on platform-level concerns via the GIL.

• Complete the MPD Train-the-Trainer programme with a Document module specialisation focus,…