Property Manager, Multifamily

Job Title

Job Description Summary

Job Description

ESSENTIAL

JOB DUTIES:

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• Ensuring the smooth running of our community in a fast-paced environment. Overseeing all operations including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, audits, etc.Â

• ProvidingÂsuperior customer service and communication to our residents and prospects to enhance customer satisfaction and increase renewals, revenue, reputation, and profitability. Complete lease/renewal paperwork toÂensureÂcompletionÂtoÂcompany standards.Â

• Track and evaluate advertising, and all client traffic.Â

• Developing, mentoring, leading, and managing a high-performing, cohesive team, including leasing, customer service, maintenance, and management personnel,Âin order toÂmaximize their engagement and minimize turnover.Â

• Driving revenues with your thorough understanding and analysis of competition and development of creative marketing programs.Â

• LeadingÂbyÂexample. Instilling,Âmaintaining, and modelingÂCushmanÂ& Wakefieldâ™s mission to be the best national management company.Â

• Supervise day-to-day operations ofÂthe entireÂon-site team, ensuring that all policies and procedures are being followed.Â

• Maintain effective on-site staff through interviewing, hiring, and coachingÂteamÂas necessary.Â

• Maintain residents' filesÂin accordance withÂcompany'sÂstandards.Â

• Maintain a positive living environment for community residents through prompt conflict resolution and consistent follow-up.Â

• Manage andÂmaintainÂall aspects ofÂoverallÂcommunity budget and finances.Â

• Work with leasing staff to ensure that leasing/marketing goals areÂbeing met.Â

COMPETENCIES:Â Â

• Effective communication and customer service skillsÂ

• Computer literate, including Microsoft Office Suite and internet navigation skillsÂ

• General office, bookkeeping and sales skills and excellent oral and written communication skillsÂ

• DetermineÂleasing opportunitiesÂofÂstaff and work on goal setting, improving the performance of each staff member.Â

• Supervise day-to-day operations ofÂteam, ensuring that all C&W policies and procedures areÂfollowed.Â

• Work with leasing staff to ensure that leasing/marketing goals areÂbeing met.Â

• Be able to manage a teamÂ

• Perform any other related duties asÂrequiredÂor assigned.Â

IMPORTANT EDUCATIONÂ Â

• Bachelorâ™s DegreeÂpreferred.Â

• Real Estate License preferred.Â

IMPORTANT EXPERIENCEÂ Â

• 3+ years of Property Management experienceÂ

• 3+ years of Management experienceÂ

WORK ENVIRONMENT Â

This jobÂoperatesÂin a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filingÂcabinetsÂand fax machines. Regularly required to travel.ÂÂ

PHYSICAL DEMANDS Â

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee may need to stand and walk for extended or continuous periods of time. They must be able to ascend and descend staircases, ladders, and/or step stools and may beÂrequiredÂto travel outside between buildings in varying outdoor weatherÂconditions.ÂThe

employee may also be regularlyÂrequiredÂto remain in a stationary position (sit or stand) for 85% of the time;ÂregularlyÂoperateÂoffice machinery.ÂThe employee must be able to travel up toÂ15 %Âof the time. Travel may vary in frequency and duration. The employee mustÂdemonstrateÂthe ability to exert up to 25 pounds occasionally, and/or up to 25 poundsÂfrequently, and/or up to 25 pounds of force constantly to lift, carry, push, pull, or move objects.Â

OTHERÂDUTIES Â

This job description is not designed to cover orÂcontainÂa comprehensive list of activities,ÂdutiesÂor responsibilities that areÂrequired ofÂthe employee.…