Program Director – Pafford Program

Apollo Med Flight is seeking a Program Director to lead the operational success of our Pafford Program. Reporting to the Senior Vice President of Field Operations, this position provides overall leadership for program operations, personnel, financial performance, and strategic partnerships.

The Program Director serves as the primary operational leader for the assigned program, working collaboratively with aviation, maintenance, communications, clinical leadership, and hospital partners to ensure safe, efficient, and high-quality operations. This position plays a critical role in achieving operational excellence while maintaining fiscal responsibility and strengthening relationships with our partners.

• Lead the daily operations of the assigned partner program.
• Provide leadership and oversight for operational personnel.
• Collaborate with Aviation, Maintenance, Communications, and Clinical leadership.
• Develop and monitor operational goals and performance metrics.
• Analyze operational data and prepare management reports.
• Recruit, interview, hire, and develop employees.
• Promote employee engagement and professional development.
• Resolve operational issues through collaboration and problem-solving.
• Ensure compliance with company policies, regulatory requirements, and Safety Management System (SMS) initiatives.
• Serve as the primary liaison with hospital partners and joint venture stakeholders.
• Participate in quality improvement, safety, business development, and partner meetings.
• Manage assigned operational budgets and oversee cost control initiatives.
• Maintain oversight of facilities, aircraft support operations, equipment, supplies, and resources.
• Foster a culture centered on safety, professionalism, accountability, and customer service.

• Three years of Air Medical Experience
• Three years operational management/supervisory experience
• Bachelor’s degree in business, healthcare management, or another related field. Work experience may substitute for education requirement.
  
  Must be computer literate, familiar with Microsoft Office or similar applications.
• Must live or be willing to live within the assigned region.
• Must obtain Certified Medical Transport Executive (CMTE) within 36 months of hire.
• Must complete Just Culture for Managers Training within 3 months of hire.
• Valid driver’s license

• Master’s degree in business or related field.
• Five years’ operational management/supervisory experience.
• Certified Medical Transport Executive (CMTE).

The duties and responsibilities described are not a comprehensive list and additional tasks may be assigned from time to time. The scope of the job may change as necessitated by business demands.

The employee must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

Summary

At Apollo Med Flight, safety, professionalism, and operational excellence are at the center of everything we do. Our aviation leadership team is committed to supporting continued growth, innovation, and training excellence while providing critical air medical transport services across the communities we serve.
We are looking for aviation leaders who are passionate about mentorship, standardization, compliance, and elevating training programs to the highest level.

Apollo Med Flight is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants. Employment decisions are made without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other protected characteristic in accordance with applicable federal, state, and local laws.

Apollo Med Flight is committed to maintaining a workplace free from discrimination, harassment, and retaliation. We prohibit unlawful discrimination or harassment of any kind and expect all employees to conduct themselves in a professional and respectful manner. Any violations of this policy will be addressed promptly and appropriately.

Apollo Med Flight provides reasonable accommodations to qualified individuals with disabilities and to employees with sincerely held religious beliefs, in accordance with applicable laws. If you require assistance or accommodation during the application process or while performing the essential functions of a position, please contact Human Resources.