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Customer Success Leader Retention

Job in Yonkers, Westchester County, New York, 10701, USA
Listing for: Cordance
Full Time position
Listed on 2026-08-30
Job specializations:
  • Management
    Client Relationship Management
Salary/Wage Range or Industry Benchmark: 120000 - 170000 USD Yearly USD 120000.00 170000.00 YEAR
Job Description & How to Apply Below
Position: Customer Success Leader: Growth & Retention

Cordance is seeking a Manager, Customer Success to lead and develop a high‑performing CS team focused on retention, expansion, and customer outcomes across our B2B SaaS portfolio.

You will coach CSMs, manage renewal pipelines, and partner with CS Leadership to set targets and drive measurable results. This role emphasizes hands‑on leadership, scalable systems, and strategic customer management.

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