Lead Implementation ; EDI

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Lead Implementation Benefits (EDI)

Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture.

While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce.

We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business.

Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations.

Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us!

Position Overview:

The primary function of the Team Lead is the overall management of the operations for their designated team. This includes providing leadership, coaching, training and mentoring to their team, and to ensure all critical aspects of department issues are met and resolved appropriately. The Team Lead will meet with and provide coaching and feedback to their employees around areas of improvement and identify areas of success.

The Team Lead will be instrumental in assisting management by providing feedback on staff performance, client issues, and actions to be taken to improve the department and maintain success. The Team Lead must be able to identify and effectively communicate areas of training improvements and common performance deficits as well as offer praise and positive promotion of a job well done.

Location:
Remote

Reports To:
Manager Programming Benefits, Tech Services

Responsibilities:

The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Act as a technical & procedural resource to both the Implementation Consultants and Analysts, provides support and answers inquiries as needed
• Partner with the Team Trainer to provide training and assist with coaching and development of new and existing team members
• Identify process improvement and lead projects that will increase efficiencies on the team Developing and collaborating with management on best practices and ways to improve the team’s performance
• Facilitate business or team update communications through regularly occurring meetings, 1:1s or team huddles
• Supervising the work of their assigned group on a day to day basis which may include delegation of work assignments to various team members through management of Clarizen cases.
• Are expected to provide input and recommendations to managers in the areas of performance management, promotional opportunities, employee terminations and performance issues which are generally followed by the manager
• Positively and effectively handle escalated issues from customers or internal teams in a collaborative “win-win”…