E-Commerce Account Manager; Amazon

Department: E-commerce

Location: Remote

Reports To: E-commerce Senior Manager

Employment Type: Full-Time

We are looking for an experienced and results-driven E-commerce Account Manager with strong hands-on experience managing Amazon US
.

This role will take ownership of day-to-day Amazon account management, marketplace performance, sales growth, campaign execution, product listings, inventory coordination, and performance analysis.

Hands-on Amazon US experience is a must.

Experience managing other e-commerce platforms such as Shopify, Shopee, Lazada, and Tik Tok Shop is highly desirable and will be considered a strong advantage.

The successful candidate should be comfortable working independently, making data-driven decisions, identifying opportunities, solving marketplace issues, and taking ownership of account performance.

• Manage the Amazon US marketplace account end to end
  .
• Manage and optimize product listings, titles, descriptions, keywords, images, variations, and A+ Content.
• Monitor and maintain Amazon Seller Central account health and marketplace compliance.
• Manage pricing, promotions, deals, coupons, and marketplace campaigns.
• Monitor inventory levels, FBA stock, replenishment requirements, and potential stock-out risks.
• Manage Seller Support cases and resolve listing, catalog, fulfillment, account, and marketplace issues.
• Monitor competitor activities, category trends, pricing, and marketplace opportunities.
• Coordinate with internal teams on inventory, logistics, marketing, product launches, and promotional activities.
• Identify opportunities to improve visibility, conversion, sales, and profitability.

• Plan and execute Amazon promotional campaigns, product launches, seasonal events, and marketplace initiatives.
• Work closely with advertising and marketing teams on Amazon PPC and performance campaigns
  .
• Monitor campaign performance and recommend adjustments based on sales, traffic, conversion, ROAS, ACOS, and other marketplace KPIs.
• Identify opportunities to grow existing products and launch new products within the US market.
• Translate marketplace data and customer behavior into actionable growth initiatives.

• Track and analyze Amazon performance, including:
  • Sales and revenue.
  • Traffic and sessions.
  • Conversion rate.
  • Buy Box performance.
  • ROAS / ACOS / TACOS.
  • Inventory performance.
  • Product ranking.
  • Account health.
  • Customer reviews and ratings.
• Prepare regular performance reports with clear insights, recommendations, and action plans.
• Use data to identify performance gaps and recommend corrective actions.
• Evaluate promotional effectiveness, marketplace profitability, and growth opportunities.

Depending on business requirements, support or manage other e-commerce channels such as:

• Shopify.
• Shopee.
• Lazada.
• Tik Tok Shop.

Experience with these platforms is an advantage, particularly for candidates who have managed multiple regional or international e-commerce channels.

• Bachelor's degree in Marketing, E-commerce, Business, or a related field.
• At least 3 years of hands-on e-commerce experience
  , with strong exposure to the US market
  .
• Proven experience directly managing Amazon US
  .
• Strong working knowledge of Amazon Seller Central
  .
• Experience managing Amazon product listings, catalog issues, inventory, promotions, and account performance.
• Experience working with Amazon FBA
  .
• Good understanding of Amazon advertising and key metrics such as ACOS, TACOS, ROAS, conversion rate, Buy Box, and account health
  .
• Strong analytical skills and ability to translate marketplace data into actions.
• Advanced Excel or Google Sheets skills.
• Ability to independently manage priorities, troubleshoot marketplace issues, and take ownership of results.
• Strong English communication skills and experience working with international or US-based stakeholders.

Experience with one or more of the following:

• Shopify.
• Shopee.
• Lazada.
• Tik Tok Shop.
• Amazon Brand Registry.
• A+ Content.
• Amazon flat files and catalog management.
• Amazon PPC.
• Helium 10.
• Jungle Scout.
• Keepa.
• Google Analytics.
• SEO / SEM.
• CRM and marketing automation tools.

Experience managing multiple Amazon brands, accounts, marketplaces, or a portfolio of ASINs is also highly desirable.

We are looking for someone who is more than an e-commerce coordinator.

You should be able to demonstrate that you have…