Retail Sales Lead - Savage X Fenty; Cross County Center - Yonkers, NY

Job Description

Savage XFenty is currently looking for a driven and passionate Retail Sales Lead at Cross County Center - Yonkers, NY. The Sales Lead will report directly to the Store Manager and play an essential role in supporting day‑to‑day store operations and team development. As a full‑time Sales Lead you are responsible for supporting Store Leadership in building a fearless, confident, and inclusive team that delivers a best‑in‑class employee environment while delivering an exceptional and one‑of‑a‑kind customer experience.

• Upkeep an inclusive store culture that is reflective of our values and brand ethos, resulting in a team of engaged store associates and outstanding customer experiences.
• Fulfill Manager on Duty responsibilities, including opening and closing procedures, bank deposits, driving productivity during downtime, upholding cleanliness standards, and ensuring a welcoming, service‑focused sales floor at all times.
• Achieve KPI targets, budgets, and objectives by driving a culture of business owners who hold themselves accountable to individual and overall performance.
• Actively engage customers in new and meaningful ways by providing knowledge on the fabrics, features, fit, and function of our product.
• Provide training and immediate feedback around our Customer Experience Playbook and other performance expectations (Customer Engagement, Omnicart, Member Chat, etc.).
• Work in coordination with the Store Manager to inspire associates to meet or exceed individual and team performance goals.
• Communicate inventory and training needs to the Store Manager to increase overall customer experience.
• Maintain store‑merchandising guidelines that make the store easy to shop and add value to the customer’s purchase journey.
• Actively participate in providing and nourishing feedback to the Store Manager to continuously improve the business.
• Strive for excellence in meeting and exceeding store objectives as it relates to performance, productivity, efficiency, and quality standards.
• Serve as a resource for general product knowledge to all customers and team members.
• Maintain personal sales and achieve sales goals.
• Maintain all safety and security standards, as well as identify and communicate potential issues.
• Support inventory controls by accurately receiving, transferring product, joining inventory counts, and maintaining an organized back‑of‑house; boxes can weigh 10–30lbs.
• Assist with visual merchandising standards by partnering with the Store Manager.
• Maintain cleanliness and organization of the store, including sales floor, stockroom, and common areas.
• Additional duties may be assigned in accordance with business or operational needs.

• 1–2 years of experience in a customer‑facing role, preferably in lingerie and intimates or a high‑volume retail environment.
• Flexible and reliable schedule; will be scheduled to work evenings, weekends, and holidays based on business needs.
• Approach ambiguity and challenges with positivity and a growth mindset while leading multiple initiatives.
• Excellent verbal, written, and interpersonal communication skills with the ability to communicate vision and purpose clearly.
• Tech‑savvy or strong comfort around technology as a component of daily responsibilities.
• Self‑directed and highly motivated to take ownership of tasks to ensure solutions.
• Ability to work in a team‑selling environment.
• Position involves constant moving, talking, hearing, reaching, grabbing, and standing for at least two consecutive hours.
• May occasionally involve stooping, kneeling, crouching, and climbing ladders.
• Applicants must be 18 years of age or older.

Salary between $20.00–$21.50 per hour depending on experience; 70% employee discount on Savage Retail Brands; paid sick time; paid time off; 401(k) match; quarterly bonus plan; monthly free outfit; and additional perks.

Savage X Inc. is an equal opportunity employer. We recruit, employ, compensate, develop, and promote regardless of race, national origin, religion, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, and other protected status as required by applicable law. At Savage X Inc., we champion a vibrant workplace culture that thrives on diversity and does not tolerate discrimination or harassment.

We encourage you to apply regardless of meeting all qualifications and/or requirements.