Residential Customer Service Representative

Job Summary

Suburban Pest Control is currently looking to add a motivated and friendly CSS to our team. If you have initiative and the desire to achieve great results this could be the position for you. The Customer Service/Inside Sales at Suburban Pest Control will be responsible for following up with leads, building relationships with potential customers, and closing sales via phone and email.

The ideal candidate should possess excellent communication skills, a positive attitude, and a strong work ethic.

• Communicate frequently with customers in both a sales and customer service capacity.
• Meet or exceed set sales goals.
• Utilize company CRM to provide proposals to potential customers.
• Follow-up on prior quotes and verify completion of prior agreements.
• Close sales.
• Review and reconcile sales reports ensuring accuracy.
• Source out new sales opportunities.

• Enjoys talking on the phone and is selling solutions.
• Creative with a problem solving mentality and CAN DO attitude.
• Must be a clear communicator with the ability to connect with others easily.
• Should be able to function independently but also be a team player that shows dedication to the company and customers.
• Must have a G.E.D. or equivalent and a proven stable work history of 3-4 years with 2 years of sales.
• Good understanding of sales principles and customer service practices.

• On-the-job training to learn the CRM, Sales process, Videos, written processes, and phone system.

• Competitive Salary - $18-$25 an hour plus Commissions.
• Ongoing Development.
• Vacation and Holiday Pay.
• Dental and Vision.
• 401k.
• And more!

At Suburban Pest Control, we believe in equal opportunity for everyone.