Inside Sales Representative

Job Summary

Do you enjoy building relationships, solving problems, and closing the deal? As an Inside Sales Representative at Suburban Pest Control, you’ll be the first point of contact for customers seeking reliable pest control solutions. You’ll uncover customer needs, present customized service options, and guide them confidently from inquiry to enrollment.

Suburban Pest Control is a growing organization committed to excellence, teamwork, and exceptional customer service. We invest in our people by providing robust training, ongoing support, and clear opportunities for long-term career growth.

• Care:
  We care about our customers and team members and understand that our actions impact them.
• Commit:
  We are committed to customer safety, satisfaction, and the company’s mission, even when challenges arise.
• Account:
  We take ownership of our actions and results and deliver what’s expected without excuses.
• Passion:
  We are passionate about delivering exceptional customer experiences and keeping our customers pest-free.

• Connect with prospective and existing customers via phone, email, and other communication channels.
• Build rapport, identify needs, and establish trust.
• Present pest control services and treatment plans clearly and confidently.
• Provide accurate quotes and service agreements to residential customers.
• Qualify and follow up on inbound and outbound leads from marketing efforts, referrals, and outreach.
• Maintain a strong sales pipeline through consistent follow‑up and relationship building.
• Partner with operations and service teams to ensure seamless transition from sale to service.
• Meet or exceed daily, weekly, and monthly sales goals and KPIs.
• Accurately document customer interactions, quotes, and contracts in the CRM system.

• Competitive salary.
• Ongoing professional development and training.
• Paid vacation and paid holidays.
• Dental and vision insurance.
• 401(k) retirement plan.
• And more!

• Previous experience in sales, customer service, or a related field.
• Strong communication and negotiation skills.
• Ability to explain services clearly and confidently.
• Proficiency with CRM systems and basic computer applications.
• Strong organizational skills and attention to detail.
• Ability to thrive in a fast‑paced, performance‑driven environment.
• Positive, customer‑first attitude.

• Inside sales, B2B, or high‑volume sales experience.
• Familiarity with sales KPIs, metrics, and reporting.
• Experience providing quotes and service contracts.
• Comfort explaining technical or service‑related information to customers.

Suburban Pest Control is proud to be an Equal Opportunity Employer.