Partner Success Advisor (Central​/East Cost

Location: Remote, USA (Central or East Coast)

About HBA

The Healthcare Businesswomen’s Association (HBA) is a global leadership accelerator, business growth partner, and enterprise solution for the healthcare and life sciences industries. As a nonpartisan, global organization active in more than 80 countries, we remain focused on building a healthcare workforce that reflects the patients it serves. Our vision is clear:We are Creating Leaders for Life.

Position Summary

The Partner Success Advisor(PSA) serves as the strategic relationship leader for a portfolio of HBA Corporate Partners. Acting as a trusted advisor and extension of each partner's team, the PSAaligns HBA solutions with organizational priorities, develops executive relationships, and creates measurable value through enterprise partnership management. Unlike a traditional account management role, this position combines strategic consulting, customer success, business development, and relationship leadership to strengthen partnerships, expand enterprise engagement, and drive sustainable revenue growth.

The Partner Success Advisoris a strategic growth leader responsible for maximizing the value of HBA's Corporate Partner relationships. Through trusted advisory, strategic planning, AI-enabled account management, and cross-functional collaboration, this roledeepensenterprise partnerships, expands organizational engagement, and contributes directly to HBA's long-term growth and mission.

Key Responsibilities

Serve as the primary strategic advisor for assigned Corporate Partnersandmaintainand expand active working relationships with executive andsenior leaders.

Develop annual Joint Success Plans with measurable objectives,quarterly milestones, and revenue forecast.

Conduct Quarterly Business Reviews focused on enterprise-level business outcomes,partnership performance, financial and strategic value.

Identify and lead enterprise growth opportunities aligned with partner priorities.

Develop and lead corrective action plans for at-risk Corporate Partner relationships, including executive intervention strategies, revised value propositions, recovery milestones, and internal accountability measures.

Develop and lead executive briefings and account intelligence using approved AI tools.

Maintainaccuratepartner information, forecasts, and relationship history within Protech CRM.

Coordinate internal resources to execute partner initiatives.

Represent HBA at partner meetings, conferences, and events.

Identifies recurring partner needs and market trends and recommends changes to HBA programs, partner offerings, pricing, processes, and engagement strategies.

Develops reusable account-planning tools, success-plan templates, business-review standards, and partner-health practices.

Shares market intelligence with executive leadership and Business Development to inform organizational strategy, product development, and revenue planning.

Experience & Qualifications

Bachelor's degree in Business, Marketing, Healthcare Administration, Communications, Organizational Development, Human Resources, ora related field. Equivalent experience may be considered in lieu of education.

Sevenor more years in enterprise account management, customer success, strategic partnerships, consulting, healthcare, SaaS, or association management.

At least three years of direct responsibility for executive-level relationships, multi-stakeholder enterprise accounts, or complex organizational partnerships.

Demonstrated experience developing strategic account plans, leading executive business reviews, managing revenue forecasts, and coordinating cross-functional solution delivery.

Strong presentation, facilitation, communication, and strategic planning skills.

Experience with CRM platforms, Microsoft 365, and AI-enabled productivity tools.

Executive relationship management

Strategic account planning

Complex partnership management

Revenue forecasting

Data interpretation

Executive presentations

Cross-functional leadership

Documented success meeting retention and growth objectives

Preferred Qualifications

Healthcare or life sciences sector experience

Hands-on experience withProTechCRM

CoPilot for Sales orcomparableAI sales tools…