Manager, Sales Operations

Manager, Sales Operations

This role is fully remote and candidates in the Eastern & Central time zones are preferred. Salary range is 120 - 125K USD.

Interested in a career that bridges the gap between Supply Chain and Technology? Elemica, a global leader in digital supply chain automation, is seeking experienced Sales Operations Manager to grow our business and strengthen our partnerships with existing top enterprise clients.

This is an opportunity to join a growing company of talented and committed individuals, unified in the common goal of exceeding our client’s expectations.

• Curiosity – we delight in the discovery of new challenges and feel compelled to solve them
• Integrity – We are relatable and trustworthy; steadfast in our commitment to our colleagues, clients, and partners
• Accountability – We show up and deliver measurable, meaningful business value. Consistently.
• Passion – We have a shared enthusiasm for transforming our clients’ supply chain

• Customer-centric work
• Cutting-edge supply chain technology and innovation
• Flexible work locations
• Competitive compensation packages
• Inclusive parental leave policy that supports all parents and careers
• Personal and pet insurance options
• Flexible time off and paid holidays
• 401k and bonus program
• Wellness and mental health initiatives
• Generous employee referral bonus program
• Fun work environment

Elemica is seeking a Manager of Sales Operations to improve the processes, reporting, and coordination that support our global sales organization. You will manage day-to-day sales operations, including forecasting, pipeline reporting, sales planning support, and incentive compensation administration. Working closely with Sales leadership, Finance, Human Resources, and Sales Enablement, you will help ensure our teams have reliable information, clear processes, and the operational support needed to execute effectively.

This is a hands‑on role for someone who combines strong analytical skills with attention‑to‑detail and consistent follow‑through. You will bring structure to sales reviews, identify operational gaps, and help turn decisions into completed actions.

• Forecasting and Sales Reviews
  Manage the weekly forecasting cycle, including submission deadlines, data checks, consolidated reporting, and meeting preparation. Facilitate forecast and pipeline reviews with sales leaders, highlighting changes, risks, and actions requiring follow‑up. Track forecast performance and investigate variances with the relevant sales teams. Coordinate materials for monthly sales performance reviews and quarterly business reviews. Document decisions and action items and follow up with owners, escalating unresolved issues.
• Pipeline Management and CRM Discipline
  Monitor pipeline coverage, opportunity progression, conversion rates, deal slippage, and sales‑cycle length. Maintain consistent opportunity stages, forecast categories, and reporting standards. Work with sales teams to keep opportunity values, close dates, next steps, and account information accurate. Identify gaps in pipeline data and support timely resolution. Provide analysis that helps sales leaders prioritize opportunities and address performance risks.
• Sales Reporting and Analysis
  Maintain dashboards and reports covering bookings, pipeline, forecast performance, quota attainment, and sales productivity. Work with Finance to ensure consistent definitions and reconcile reporting discrepancies. Respond to sales performance questions with clear analysis and practical recommendations. Prepare accurate, timely reporting for commercial leadership. Coordinate renewal and expansion reporting with the relevant account owners and Client Service teams.
• Sales Planning…