Security Guard

Job Location:

Yonkers, NY 10701
Position Type:
Full Time
Salary Range: $18.00 - $18.00 Hourly
Job Category:
Other

Job Title:

Security Guard / Member Experience Associate

The Security Guard / Member Experience Associate is a security-first frontline role responsible for maintaining a safe, orderly, and well-monitored facility at the YMCA of Yonkers. This position serves as the primary licensed security presence at the Welcome Center and throughout the building while working alongside a dedicated Member Experience Associate. As part of the YMCA’s two-person front desk coverage model, this role ensures that security oversight remains continuous while member services continue uninterrupted.

The role places primary emphasis on facility security, safety monitoring, and incident prevention, with secondary responsibilities supporting a welcoming and respectful member experience.

• Achievement:
  Supporting people in reaching personal goals
• Relationships:
  Creating positive, respectful interactions
• Belonging:
  Ensuring everyone feels safe, welcomed, and valued

• Security Guard / Member Experience Associate – Primary responsibility for safety, access control, policy enforcement, and incident response.
• Member Experience Associate – Primary responsibility for memberships, transactions, tours, and service delivery.

• Serve as the primary licensed security guard for the YMCA facility.
• Maintain a visible security presence at the Welcome Center and throughout the building.
• Conduct documented security rounds of the entire facility at least once per hour, including:
  • Entrances and exits
  • Locker rooms and corridors
  • Program and activity spaces
  • Residential floors
  • Stairwells and restricted-access areas (as applicable)
• Monitor for safety hazards, unauthorized access, suspicious activity, or policy violations during each round.
• Ensure doors, access points, and secured areas are properly controlled and monitored.
• Enforce YMCA policies, membership access rules, and guest procedures respectfully and consistently.
• Respond promptly to incidents, disturbances, or emergencies.
• De-scaled conflicts calmly and professionally using trauma-informed and respectful practices.
• Coordinate with YMCA leadership and emergency responders as needed.
• Complete incident reports and hourly security round logs accurately and in a timely manner.
• Support emergency response procedures, including evacuations, medical incidents, and lockdown protocols.
• Maintain heightened situational awareness during peak hours, youth programming, and special events.

• Provide a professional, welcoming, and respectful presence to all members, guests, and visitors entering the YMCA, while maintaining a security-focused mindset.
• Support Welcome Center operations in coordination with the on‑duty Member Experience Associate, particularly during high-traffic periods, peak program hours, or special events.
• Assist with basic member check‑in flow, access verification, and way finding to ensure smooth front desk operations.
• Help maintain an organized, professional, and safe front desk and lobby environment at all times.
• Provide general information regarding YMCA programs, schedules, facility use, and expectations for member conduct, referring membership transactions and complex inquiries to Membership staff.
• Observe member interactions and flag concerns, service issues, or safety-related matters to Operations or Membership leadership as appropriate.
• Promote YMCA programs, events, and community initiatives through positive member interactions.
• Model and reinforce the YMCA’s core values of Caring, Honesty, Respect, and Responsibility in all interactions.
• Champion a welcoming and inclusive environment by modeling the YMCA’s “Most Welcoming Place” and “Listen First” practices.

• Safety Awareness and Accountability
• Conflict Resolution and De-escalation
• Professional Presence and Judgment
• Emotional Intelligence and Inclusion
• Team Collaboration

• High school diploma or equivalency required; some college preferred.
• Current New York…