Senior Case Manager

Summary

This unique position’s primary function is to fulfill Catholic Charities commitment to serve individuals and families in an inclusive and holistic manner. An integral part of the Case Management team, this position will be based in Westchester. The position provides direct assistance for those in need through comprehensive case management services.

• Provides advanced case management to individuals and families, addressing key social determinants of health such as housing, food, income, and healthcare access. Provides effective engagement, assessment, service planning, referral and follow-up using a client-centered approach.
• Provides crisis intervention in emergencies around shelter, food, clothing, and other basic needs through the provision of financial assistance, goods, advocacy, benefits access and access to relevant resources.
• Consistently conducts thorough assessments and develops a service plan that addresses immediate needs and longer-term goals.
• Develops knowledge about and maintains collaborative relationships with community agencies, other Catholic Charities Departments, Divisions, Affiliates and Archdiocesan entities.
• Develops capacity to provide or ensure access to a wide range of social service benefits and helps develop and maintain a network of high-quality resources.
• Maintains accurate case notes and works across platforms to meet program deliverables and support reporting to funders and other stakeholders.
• Track authorization.
• Actively participates in weekly supervision.
• Attends and participates in monthly department meetings, community meetings, trainings, and other agency-related activities.
• Fulfills operational and other duties as assigned.

This is a full-time position. Days and hours of work are generally 9:00 AM to 5:00 PM Monday–Friday. Additional hours may be required to meet program deadlines or client needs. There may be periods when work hours vary.

Salary: $32.97 per hour, this is a non-exempt hourly position based on a 35-hour work week or $60,000 annually.
Location: 204 Hawthorne Avenue, Yonkers, NY 10705.

Remain in a stationary position at a workstation and use a computer approximately 60% of the time.

Education and/or experience required:

• Bachelor’s degree in the social services field with at least 3-5 years of experience in case management and social services.
• Bilingual English/Spanish required.

Excellent interpersonal skills; the ability to work well independently and as part of a team.

• Knowledge of social service delivery systems and local resources.
• Excellent organizational, time-management and communication skills.
• Knowledge of Unite Us platform is a plus.

Catholic Charities and Catholic Charities Community Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristics protected by law.