Food Runner

Job Title

Food Runner

Restaurant Manager

Food and Beverage

Responsible for cleaning areas in the restaurant / bar and workstations and delivering food in a timely, friendly and efficient manner, continuing the Company’s effort to deliver outstanding guest service.

• Ensure food is delivered from the kitchen to the table efficiently and accurately, maintaining the integrity of each dish.
• Communicate with guests in a friendly, professional manner, ensuring they receive their food as ordered and addressing any concerns promptly.
• Thoroughly learn and test the menu before working shifts, including all ingredients and potential allergens.
• Ensure each dish is presented as specified, with attention to detail in its appearance and serving style.
• Assist with clearing empty dishes from tables as needed, keeping the dining area clean and organized.
• Adhere to the "full hand in, full hand out" rule by ensuring that your hands are full when leaving or entering the kitchen or dining area.
• Maintain excellent organization during peak service times, helping the dining room run smoothly and serve guests promptly.
• Enjoy and participate in outdoor dining service, providing guests with a memorable experience in a natural setting.

• Ability to lift and carry large trays and food items efficiently.
• Strong communication skills and the ability to interact with guests professionally.
• Knowledgeable in menu testing and able to recall all ingredients for each dish, including allergy awareness.
• Familiarity with food presentation standards for each menu item.
• Pre‑bussing tables and maintaining organization in a fast‑paced environment.
• Great attendance record and reliable work ethic.
• Enjoy working outdoors, as Jordan Pond House has outdoor seating options in a beautiful setting.

High School Diploma or equivalent

Minimum of 1 year of food runner experience or 2 years of server experience in a fast‑paced restaurant environment. Resort/National Park concession preferred.