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Senior Journey & Process Improvement Leader
Job in
York, York County, Pennsylvania, 17404, USA
Listed on 2026-07-07
Listing for:
Blue Cross and Blue Shield of North Carolina
Full Time
position Listed on 2026-07-07
Job specializations:
-
Business
Change Management
Job Description & How to Apply Below
Blue Cross and Blue Shield of North Carolina is looking for a professional to proactively manage and measure the experience lifecycle from conception to implementation. The ideal candidate will lead large complex projects, consult with senior leaders on process transformation, and ensure delivery of experience expectations.
The role requires a Bachelor's degree or comparable experience, with a strong background in customer experience and process design. A Lean Six Sigma certification is essential. Flexibility allows for hybrid working arrangements with a competitive salary.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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