Service Manager - York, PA

Benefits

Our comprehensive benefit package includes medical plans, 401(k), certification reimbursement and paid vacations, and we offer competitive base pay. We invest in training for technicians, sales, and management positions, as well as fast‑track career advancement for hard‑working, team players who deliver results.

As a Service Manager you will gain hands‑on experience in one of Goodyear's auto service centers while delivering outstanding service. You will be responsible for managing the service department by scheduling associates, setting appointments, and organizing workflow to deliver quality work on time to guests.

• Manage the service department effectively by scheduling associates, service appointments, and organizing workflow to deliver quality work on time to guests.
• Help drive and reach sales goals through guest interactions, including tire and service sales.
• Build guest relationships and ensure guest satisfaction by acting as the liaison between technicians and guests.
• Contribute to the training and development of service department associates.
• Articulate all warranties, promotions, and advertisements.
• Use provided tools to make recommendations to guests based on manufacturing guidelines.
• Maintain a clean and safe work and guest area.
• Perform a variety of manual tasks for extended periods of time, which may include light and heavy lifting of consumer tires and wheels, standing, bending, and squatting.

• Minimum 1 year of previous automotive service management experience.
• Valid driver’s license.
• Minimum age requirement of 18 years.
• No relocation available for this position.
• Candidates must be legally authorized to work in the U.S. without sponsorship now or in the future.

• Previous automotive service sales experience.
• Previous automotive service experience.

• Strong work ethic; independently motivated to produce results with limited influence from others.
• Hard worker who diligently completes tasks and demonstrates responsibility, dependability, conscientiousness, communication, and teamwork.
• Ability to review, analyze, and interpret information, identify problems, and make decisions.
• Ability to read, understand, and follow procedures and guidelines.
• Depending on location, our stores may be open 7 days a week, including weekends and some holidays.
• Commitment to following established safety policies and procedures.