Relationship Banker - Kansas West Market

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Bank of America is committed to an in‑office culture with specific requirements for office‑based attendance. A successful career can be built with opportunities to learn, grow, and make an impact.

• Engage clients in the lobby to educate and assist with conducting transactions through self‑service resources such as mobile banking, online banking, or ATM.
• Accurately and efficiently process cash transactions for clients as needed.
• Have deep conversations with clients to gain in‑depth knowledge of the financial and life priorities and connect clients to solutions that meet the financial goals.
• Execute the bank’s risk culture and strive for operational excellence.
• Build relationships with clients to meet financial needs.
• Follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations.
• Grow business knowledge and network by partnering with experts in small business, lending, and investments.
• Manage financial center traffic, appointments, and outbound calls effectively.
• Drive the client experience.
• Manage cash responsibilities.

• Enthusiastic, highly motivated self‑starter with a strong work ethic and intense focus on results.
• Act in the best interest of the client.
• Collaborate effectively to get things done, building and nurturing strong relationships.
• Passion, commitment and drive to deliver an experience that improves our clients’ financial lives.
• Confident in identifying solutions for new and existing clients based on their needs.
• Communicate effectively and confidently; comfortable engaging all clients.
• Ability to learn and adapt to new information and technology platforms.
• Confidence in educating clients on how to conduct simple banking transactions through self‑service technologies (e.g., ATM, online banking, mobile banking).
• Strong critical‑thinking and problem‑solving skills to meet clients’ needs.
• Follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations.
• Efficiently manage time and capacity; focus on results while acting in the best interest of the client.
• Work weekends and/or extended hours and travel to any financial center location within a reasonable distance.

• Experience in financial services and knowledge of financial services industry, products and solutions.
• One year of demonstrated successful sales experience in a salary‑plus incentive environment with individual sales goals.
• Six months of cash‑handling experience.
• Bachelor’s Degree or business‑relevant Associate’s Degree such as business management, business administration or finance.

• Adaptability
• Business Acumen
• Customer and Client Focus
• Oral Communications
• Problem Solving
• Account Management
• Client Experience
• Branding
• Client Management
• Client Solutions Advisory
• Relationship Building
• Business Development Pipeline Management
• Prospecting
• Referral Identification
• Referral Management

High School Diploma / GED / Secondary School or equivalent.

Shift: 1st shift (United States of America)

Hours Per Week: 40

The following laws or regulations restrict or prohibit the hiring of individuals with certain specified criminal history for the position: FDIC.

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