Administrative Assistant; Mortgage Lock Desk

Administrative Assistant (Lock Desk)

At ACNB Corporation and its mortgage division Traditions Mortgage, mortgage operations move fast—and precision matters. This role sits at the center of that activity. You're not just supporting a team; you're keeping the lock desk, secondary marketing functions, and leadership operations running cleanly, accurately, and on time.

If you're someone who thrives on structure, detail, deadlines, and being the "go-to" person who keeps things from slipping, this is where that strength becomes valuable.

• High school diploma or equivalent required
• 1+ year experience in mortgage operations, loan pricing, loan structure, or post-closing
• Experience with Encompass and Optimal Blue strongly preferred
• Strong attention to detail and ability to manage tight deadlines
• Working knowledge of mortgage lending concepts, regulations, and terminology
• Proficiency in Microsoft Office and general workplace systems
• Clear communication skills and strong organizational ability
• Comfortable working in a fast-paced, regulated environment with shifting priorities

• Process and update rate lock requests in Encompass
• Prepare and distribute daily mortgage rate sheets
• Track collateral shipments and support funding timelines
• Assist with mortgage purchase advice reconciliation and reporting
• Coordinate investor delivery schedules and post-purchase tasks
• Support lock term and pricing adjustments as needed
• Maintain and distribute reports for loan administration, final docs, and purchase tracking
• Provide administrative support to mortgage leadership (President, VP Operations, AVP Secondary Market)
• Coordinate meetings, agendas, materials, minutes, and follow-ups
• Maintain departmental files, records, and documentation
• Order supplies and support internal communications and reporting needs
• Serve as a central contact for internal administrative requests across mortgage operations
• Support compliance with internal policies and lending regulations

• You are at the center of mortgage operations where accuracy directly impacts funding and execution
• Your work supports leadership, secondary market execution, and day-to-day production flow
• You'll gain exposure to multiple areas of the mortgage lifecycle (pricing, post-closing, investor delivery)
• The role rewards precision, reliability, and ownership—not just task completion
• You become the go-to person who keeps complex processes organized and moving forward
• You'll work in a stable, community-focused financial institution with strong operational standards

Ready to bring your strengths to our team? If you like being in the middle of the action, keeping complex processes organized, and making sure nothing falls through the cracks, this role will fit well.

Apply now to become a key part of Traditions Mortgage, a division of ACNB.