Service Unit Case Manager

County Programs Case Manager – County Programs

Start your career, shift your path, or grow your impact with SAM

At Service Access & Management, Inc. (SAM), we believe everyone deserves the opportunity to live their best life; and our team is here to make that possible. With over 800 professionals across Pennsylvania and New Jersey, we provide high-quality services that empower individuals and strengthen communities. Rooted in service, integrity, and respect, SAM is a place where individuals served and colleagues come first.

As a County Programs Case Manager within our County Programs team, you’ll play a vital role in supporting individuals through person-centered mental health screenings, intakes, and service coordination. This position is ideal for someone who is tech-savvy, resourceful, and adaptable—and thrives in fast-paced environments where collaboration and responsiveness matter.

Starting Rate: $19 hourly

• Schedule and complete mental health intakes
• Verify MA status and insurance eligibility
• Complete service authorizations and Individual Service Plans
• Maintain a caseload and complete required documentation
• Advocate for the needs of persons served and coordinate referrals
• Assess individual needs and gather prior treatment history
• Support person-centered planning in accordance with county guidelines

• Bachelor's degree in psychology, social work, counseling, social welfare, sociology, vocational rehabilitation, or a related field; OR
• High school diploma with 12 college credits in relevant social sciences and two years of direct mental health experience
• Ability to communicate effectively, work independently, and document clearly
• Responsive, ethical, and kind with strong problem-solving skills
• A valid Pennsylvania driver’s license and reliable transportation

We’ve found that people who are:

• Independent and motivated
• Life-long learners with strong listening skills
• Team players who value confidentiality and trust

…tend to thrive in this role. Whether you’re just starting out or building on prior experience, we have a place for you.

• No cost monthly premium for employee only healthcare
• Employer matching 401k – up to 5%
• Scheduled annual increases and longevity bonuses
• Generous single stream PTO + 11 paid holidays
• Recognition and wellness initiatives and rewards

In addition, all team members have access to tuition discounts, professional development, supportive supervision, and career growth opportunities.

This position is based in Lewistown, Pennsylvania. Work is primarily in-office with some community based expectations. Office hours are Monday through Friday, 8:30 AM to 5:00 PM.

We welcome candidates of all backgrounds and are committed to building a diverse and inclusive team.