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IT Support Technical Support Desktop Support HelpDesk/Support

Desktop Support II

Job in York, York County, Pennsylvania, 17401, USA
Listing for: York City School District
Full Time position
Listed on 2026-06-17
Job specializations:
  • IT/Tech
    IT Support, Technical Support, Desktop Support, HelpDesk/Support
Job Description & How to Apply Below
Position: Full-Time Desktop Support II - 8.0 Hours Per Day
Position Type:
Technology/Desktop Support

Date Posted:
6/12/2026

Location:
Administration Building

Closing Date:
06/26/2026
Experience and Qualifications:
  • Knowledge of commonly used concepts, practices, and procedures within the IT field.
  • Associates Degree, related technology certifications and 2+ years experience in the field
  • Demonstrated ability to identify, analyze, and solve technology problems.
  • Familiarity with PC and Mac operating systems.
  • Knowledge of desktops, laptops, tablets and handheld devices.
  • Ability to interact with others in a manner that demonstrates professionalism, respect, and dignity.
  • Act 34 Clearance, Act 151 Clearance, FBI Clearance (self-paid)
  • Act 126 & Act 71 Training Certificates
  • Bloodborne Pathogens Certificate
  • Drug Screening (self-paid)
  • Letter of Interest, Resume and Application Directly Through the District Website
    • Primary Duties and Responsibilities:
    • Supports, monitors, installs, tests, and troubleshoots district hardware and software.
    • Provides Level 2 technical support to Desktop 1 technicians.
    • Installs applications, inventories and supports mobile devices (iPads, Tablets, cellphones, Kindles).
    • Recommends and schedules repairs.
    • Assists with district-wide projects.
    • Maintains documentation for the department.
    • Assists with district trainings and Professional Development days.
    • Any other related duties as assigned.
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