Shift Leader: Guest Service & Operations Coach

A leading fast-food restaurant in Pennsylvania is seeking a Shift Manager to assist management with operational tasks and ensure excellent customer service. Responsibilities include conducting food safety audits, training crew members, and overseeing daily operations to maintain quality standards. The ideal candidate has experience in customer service, strong leadership skills, and the ability to work in a fast-paced environment. This hourly role requires hands-on training of crew members and occasional administrative tasks during the absence of management.
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