Sales Team Lead - Liquor Store Clerk

THE POSITION

Join our team for a rewarding and fun career at the Pennsylvania Liquor Control Board (PLCB)! Are you passionate about providing excellent customer service in a dynamic, high‑energy environment? Do you enjoy working with people and helping them find the perfect product? The PLCB is offering a fantastic opportunity to work in a customer‑focused retail role, with all the perks of full‑time state employment!

Fine Wine & Good Spirits (FW&GS) store in Camp Hill is looking for a Full‑Time Sales Team Lead (Liquor Store Clerk
2) – apply today!

As a Sales Team Lead, you will serve as a lead worker for a shift and guide a team of clerks. This Shift Lead position is responsible for working in collaboration with the FW&GS management team. Responsibilities include managing daily store functions, such as positively engaging with customers, ringing up sales, unloading shipments, stocking shelves, building displays, and maintaining store cleanliness.

You’ll oversee and train lower‑level clerks, ensuring they follow store procedures and policies, and provide assistance with customer service, cash management, and inventory reports for the shift.

• Lead a shift effectively, ensuring smooth store operations and providing guidance to lower‑level clerks.
• Provide top‑notch customer service, helping shoppers find what they need.
• Manage sales transactions with a computerized cash register.
• Unload shipments, stock shelves, and assemble product displays.
• Maintain store cleanliness and ensure a positive shopping environment.
• Provide on‑the‑job training to less experienced staff, ensuring they understand store procedures and policies.
• Complete shift reports, including accounting and inventory management, and address cash management issues.
• Resolve customer service and product‑related concerns promptly.
• Work independently while leading and guiding other clerks.
• Safely lift products – occasionally overhead or from a squatting position from the floor – weighing 30 to 50 pounds and occasionally up to 60 pounds, ensuring both personal safety and product protection.
• Stand for extended periods of time.
• Keep the store clean and organized.
• Utilize scanners, box cutters, dollies, carts, hand trucks, and pallet jacks.
• Follow all legal guidelines to ensure alcohol is sold only to customers who are legally permitted to buy it.
• Work in a friendly, team‑oriented environment where every day brings new challenges and rewards.

• Free – Secure – Onsite Parking
• Full‑time employment.
• Work hours will vary, totaling 75 hours biweekly.
• Telework:
  You will not have the option to telework in this position.
• Salary:
  The starting salary for this position for new Commonwealth employees is fixed at the minimum salary listed above and is not negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

• Minimum Experience and Training Requirements
  • Six months as a Liquor Store Clerk 1 or Intermittent Liquor Store Clerk (Commonwealth job titles or equivalent Federal Government job titles, as determined by the Office of Administration); or
  • Six months of retail sales work.
• Other Requirements
  • You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
  • You must be able to perform essential job functions.
• Legal Requirements
  • You must pass a background investigation. An applicant with a felony conviction within the last ten years of their prospective date of employment is not permitted to work for the PLCB, per section 210(c) of the Pennsylvania Liquor Code. Other criminal convictions will be reviewed on a case‑by‑case basis.
• How to Apply
  • Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
  • Your application must be submitted by the…