Spare Parts Specialist, HyService

About the Voith Group

The Voith Group is a global technology company. With its broad portfolio of systems, products, services and digital applications, Voith sets standards in the markets of energy, paper, raw materials and transport & automotive. Founded in 1867, the company today has around 20,700 employees, sales of 4,8 billion and locations in over 60 countries worldwide and is thus one of the larger family-owned companies in Europe.

The Spare Parts Specialist is responsible for driving spare parts sales growth through the development, quoting, negotiation, and execution of spare parts opportunities and contracts. This role serves as the primary point of contact for customers regarding stand‑alone spare parts supply and works cross‑functionally to ensure successful order fulfillment, customer satisfaction, and operational excellence. The Spare Parts Specialist will support strategic initiatives including inventory management programs, product reintroduction efforts and global spare parts support activities.

• Serve as the primary point of contact for customers regarding stand‑alone spare parts supply opportunities, following introduction by Service Managers.
• Prepare, develop and manage spare parts contracts, quotations and commercial proposals.
• Review, amend, negotiate and finalize contracts and commercial agreements with customers and suppliers as applicable.
• Execute spare parts projects from order booking through final invoicing, ensuring accuracy, timeliness and customer satisfaction.
• Coordinate with internal departments including HyService OPEX Service Managers, Engineering, Sourcing, Logistics, Digital & Automation and other functional teams to support project execution and resolve issues.
• Support product reintroduction initiatives by coordinating parts availability, pricing and customer communication.
• Develop and support Client‑Managed Inventory (CMI) Programs.
• Develop and support Vendor‑Managed Inventory (VMI) Programs.
• Create and coordinate kitting solutions to support customer maintenance and operational requirements.
• Support global spare parts initiatives and continuous improvement activities across the organization.
• Maintain accurate records of quotations, contracts, orders and customer communications within company systems.
• Identify opportunities to improve spare parts sales processes, operational efficiency and customer support.

• Bachelor's degree in Business, Supply Chain, Engineering or a related field preferred.
• Minimum of 3–5 years experience in spare parts sales, service operations, contract management or industrial/manufacturing environments.
• Experience with quoting, proposal development and commercial negotiations.
• Strong understanding of supply chain, logistics and inventory management principles.
• Ability to manage multiple projects and priorities in a fast‑paced environment.
• Excellent communication, organizational and customer relationship management skills.
• Proficiency in Microsoft Office Suite and ERP systems.
• Ability to work cross‑functionally with technical and commercial teams. Team player with a positive, can‑do attitude.

Voith US Inc. is an EEO/AA/VEVRAA compliant Federal Contractor and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status or any other classification protected by federal, state or local law. We welcome everyone to apply, especially those individuals who are underrepresented in the industry including people of colour, LGBTQI+ community, women, individuals with disabilities (both seen and unseen), Veterans, people of any age or family status.

We embrace the competitive advantage that diversity brings and we strive to create a working environment that is inclusive of thought and talent.