Assistant Branch Manager

Base Salary RangeUSD $18.00 - USD $20.15 /Hr.Join Mariner Finance!

Looking for a Career?

At Mariner Finance, our branch teams work directly with customers to understand their financial needs, present lending solutions, manage account relationships, and contribute to the success of the business. This customer-facing, sales-oriented role is for someone motivated, coachable, competitive, and ready to build a career in consumer finance.

Are YOU this Candidate:

• Goal-oriented, outgoing, resilient, and motivated by success.
• Comfortable making outbound calls, asking questions, and listening carefully.
• Capable of uncovering customer needs and presenting customer solutions.
• Confident engaging warm leads, building rapport, overcoming objections, and closing sales.
• Ability to effectively handle multiple tasks and deadlines simultaneously.
• Professional during challenging conversations.
• Coachable, accountable, and team-oriented.
• Thrive in a fast-paced environment.

• Growth, advancement, promotions, and raises.
• High quality, company provided leads, and marketing support.
• National brand in 28 states and over 500 branches.
• Base + Incentive: sales driven environment with uncapped bonus.
• 15 days PTO and 11 public holidays

• Process credit loan applications, presents loan solutions based on customer needs, and enthusiastically presents all available sales products.
• Proactively contact customers with past due balances to offer possible solutions and resolve delinquency.
• Maintain a cash drawer, including processing payments and delivering daily deposits to specified financial institutions as required.
• Achieve consistent results by meeting or exceeding expected individual and branch goals related to the sale of company products and services.
• Assist the Branch Manager by preparing reports as needed.
• Maintain compliance in the branch.
• In manager’s absence, coordinate functions and daily operational issues through communication with the District Manager.
• Learn Federal, State, and Local Application Consumer laws to ensure compliant actions.
• May perform additional functions depending on market demand and branch staffing in order to provide consistent quality customer service.

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change or new ones may be assigned at any time or without notice.

• Minimum of three (3) years of experience in a customer service or sales position, with two (2) years of experience in the Consumer Lending and/or Financial Services industry with consistent demonstrated achievement of assigned KPIs. Supervisory or team lead experience may be substituted for industry experience.
• High school diploma or equivalent.
• Reliable transportation required.
• Excellent written and verbal communication skills with the ability to communicate effectively with customers and company personnel.
• Proficient in Microsoft Office or similar programs with the ability to learn financial services programs.
• Ability to complete essential duties/functions in a timely, accurate manner.
• Demonstrated problem-solving skills, project leadership skills, and interpersonal skills in demanding situations, or completion of related coursework/training.
• Must obtain applicable, required licenses to sell insurance products offered to customers by the branch.
• Must perform work related tasks at the assigned branch location except in the event of an emergency as determined by the company in consultation, as necessary, with applicable regulatory agencies.

• Bachelor’s degree in a discipline such as Business, Accounting, Finance, Administration, Economics; or military rank (e.g., E-4, W1, or O1 and above). Additional, applicable years of experience may be substituted for degree.
• Bilingual fluency in Spanish/English.
• Has, in good standing, applicable, required licenses to sell insurance products offered to customers by branch.

Monday, Wednesday, Thursday: 9:00AM-5:00PM

Tuesday: 9:00AM-7:00PM

Friday: 9:00AM-5:30PM

Saturday…