Leisure Club Assistant

OUR HOTEL

The Milner York is a stylish and welcoming hotel in the heart of York, known for its warm hospitality, dedicated team, and unforgettable guest experiences. As part of a vibrant and passionate group, we pride ourselves on creating a workplace where everyone can grow, belong, and be proud to deliver the best-loved stay in the city.

You will have access to a benefits package that truly works for our people:

• Discounted hotel room rates for you and your friends & family
• An additional day's holiday for your birthday
• Enhanced Maternity, adoption & shared parental leave
• Course Sponsorship
• 30% F&B discount at RBH hotels
• Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
• Flexible working arrangements
• Wagestream - choose how and when you get paid
• Life Insurance
• Employee Assistance Programme
• Social and wellness events and activities all year round
• Free meals on duty saving you over £1000 per year

• Cleaning the spa, gym and pool area to a high standard
• Water testing
• Generating and processing membership sales
• Dealing with enquiries
• Follow up potential memberships via phone and email
• Adhering to health and safety standards at all times
• Undertake pool rescue training
• Undertake plant room training
• Lead gym inductions

• A friendly, professional approach with a passion for creating positive guest experiences.
• Experience working as part of a team.
• Experience working in a customer facing position.
• Excellent customer service skills.
• Ability to use your own initiative.
• Ability to work autonomously.
• Flexible to work during the weekends.
• Clear communication skills to interact confidently with guests and colleagues.
• Team-focused, ready to jump in and support others.
• Flexibility and energy to thrive in a fast-paced setting, handling peak times with ease.

RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact.

We run background checks on all new hires in this position.

Compensation:
To be discussed