Housekeeping Assistant

Housekeeping Assistant YHA York, 42 Water End, Clifton, York, North Yorkshire, YO30 6LP
Fixed term, flexible contract - September 2026 to June 2027 Minimum 15 hours per week £12.71 per hour (applies to all, including those under the age of 21) Are you looking for a fun and varied job in hospitality? YHA York are looking for a Housekeeping Team Member to join their team! As a Housekeeping Team Member, you will play a vital role in our charity, helping to deliver excellent service, maintain high hygiene and safety standards, and create a welcoming environment for our guests.

Whether it's a family holiday, a school trip, or an individual traveller's stay, you'll help ensure every guest enjoys a safe, clean space and leaves with lasting memories. Situated on the leafy banks of the River Ouse, YHA York is just a short walk from York's historic city centre and close to the beautiful North Yorkshire countryside. We welcome families, individual travellers, and a wide variety of groups, while also operating a popular caf and hosting local events.

This is a varied role where you'll support both housekeeping and hospitality operations. You'll help maintain our 45-bedroom hostel to a high standard, assist with serving buffet breakfasts, support caf service, and help prepare quality meals for families, individuals, and groups. As part of our hardworking and creative team, you'll contribute to delivering a great experience for every guest who stays with us.

As a Housekeeping Team Member, you'll play a key role in making our guests' experiences memorable. Your efforts will be at the core of our mission to provide exceptional hospitality. Why work for YHA? Join our team and enjoy a range of exclusive staff benefits that support your well-being and career growth: 10 nights free hostel stays per year for you and up to 3 friends or family Access to YHA's staff discount and cash back portal Free YHA Membership each year Access to support via our Employee Assistance Program There are many more benefits to working for YHA so please visit our YHA Jobs website for more information.

What will you be doing as a Housekeeping Team Member? We are a friendly team and will provide the training required for you to undertake the role. However, there is plenty for you to get stuck into from day one, including:
Cleaning and preparing bedrooms between guest departures and arrivals Maintaining the cleanliness of shower and toilet areas Keeping all areas of the hostel clean and tidy Efficiently undertaking housekeeping tasks, maintaining consistent cleanliness standards throughout the hostel Complying with YHA requirements for the use and storage of cleaning products Reporting any faults or damage to a member of the hostel management team Sorting and distributing used and unused linen What Skills and Experience do you need to be a Housekeeping Team Member?

Our Housekeeping Team Members undertake a wide range of customer facing duties within the hostel, delivering an excellent service to all guests and visitors. To provide this service to our guests we are looking for the following qualities in our Housekeeping Team Members:

Experience of working face to face with customers

Experience of working in hospitality or customer service (desirable)

Experience of working in a team - can help others to achieve a common goal Excellent timekeeping, with flexibility to cover different shifts - punctual, can work to deadlines Ability to manage varying pressures, include peaks in workload demands - can prioritise, able to deal with conflicting duties Basic IT skills (ideally Microsoft Office) - able to use Microsoft Word, Outlook, Excel Knowledge and understanding of the core purpose of YHA - what YHA does and how we do it Demonstration of our HEART values - they're part of everything we do, and we look for team members who bring them to life in their everyday work It's important to note that the role can be physically demanding, as our beds are predominantly bunk bed style.

For more information about the role and the skills and experience required, please refer to the job description. At YHA, we understand the richness of life experiences,…