Assistant Housekeeping Manager Job York area,Upper Poppleton England UK,Hospitality / Hotel / Catering

JOIN US

At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey...

OUR

HOTEL

The Milner York is a stylish and welcoming hotel in the heart of York, known for its warm hospitality, dedicated team, and unforgettable guest experiences. As part of a vibrant and passionate group, we pride ourselves on creating a workplace where everyone can grow, belong, and be proud to deliver the best-loved stay in the city.

OUR BENEFITS

You will have access to a benefits package we believe truly works for our people

Discounted hotel room rates for you and your friends & family
An extra day's holiday for your birthday
Enhanced Maternity, adoption & shared parental leave
Course Sponsorship
30% F&B discount at RBH hotels
Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
Flexible working arrangements
Wagestream - choose how and when you get paid
Life Insurance
Employee Assistance Programme
Social and wellness events and activities all year round
Free meals on duty saving you over £1000 per year
Compensation:
To be discussed

And much much more!

Assistant Housekeeping Manager – Maternity Cover Full-Time Fixed-Term Maternity CoverA DAY IN THE LIFE OF AN ASSISTANT HOUSEKEEPING MANAGER

Support the Executive Housekeeper in leading and supervising the housekeeping team, ensuring all bedrooms, public areas and back-of-house areas are maintained to the highest standards of cleanliness and presentation.

Assist in organising and coordinating daily cleaning schedules, allocating tasks based on occupancy levels and operational requirements.

Carry out regular inspections of guest rooms, public areas and facilities, ensuring quality standards are consistently achieved and any issues are addressed promptly.

Support the recruitment, training, coaching and development of housekeeping team members to ensure exceptional performance and service standards.

Monitor stock levels of cleaning products, linen and guest amenities, assisting with ordering and inventory management to prevent shortages.

Support the management of the laundry operation, ensuring quality standards are maintained and linen availability meets business needs.

Work closely with Front Office, Maintenance and other hotel departments to ensure rooms are available on time and guests receive a seamless experience.

Assist with responding to guest requests and resolving housekeeping-related concerns in a professional and timely manner.

Promote and maintain health, safety and COSHH compliance throughout the department, ensuring safe working practices are followed at all times.

Support the Executive Housekeeper with departmental administration, rota management, payroll processes and cost control initiatives.

WHAT WE NEED FROM YOU

Previous experience in a housekeeping supervisory or management role within a hotel or hospitality environment.

Strong leadership skills with the ability to motivate, coach and develop a diverse team.

Excellent attention to detail and a passion for delivering exceptional cleanliness and presentation standards.

Strong organisational skills with the ability to prioritise effectively in a fast-paced environment.

Excellent communication and interpersonal skills with the confidence to build positive working relationships across departments.

A sound understanding of health, safety, hygiene and COSHH requirements.

Good administrative and IT skills, with experience of rota planning and stock management being…