Garden Estates Team Leader

Come and make a difference at 54 North Homes as a Garden Estates Team Leader

We're looking for a passionate and skilled individual to join us as a Garden Estates Team Leader. This is a fantastic opportunity to be a part of a team that's making a real difference in people's lives.

Our joining of forces with Karbon Homes affords us the opportunity for further development, ensuring we continue to make a positive contribution to the communities in which we work.

54

North Homes owns and manages circa 4,000 homes throughout Yorkshire. Formed in December 2022, through a merger between Leeds & Yorkshire Housing Association and York Housing Association we are a subsidiary of the Karbon Homes Group.

At 54

North, we believe in providing high quality, affordable homes that are safe, warm and secure and supporting our customers to live well in their communities. We put customers at the heart of everything we do and strive to provide an excellent level of service. This extends beyond the bricks and mortar of our homes to empowering our customers and working in partnership to offer a range of other services, from training to financial support

You’ll be an enthusiastic leader and positive role model, committed to providing the highest possible standard of estates and gardening services to our customers.

• Lead, motivate and support the Gardening Team to deliver high-quality services across our estates.
• Monitor team performance and ensure agreed service standards, KPIs and objectives are achieved.
• Plan, prioritise and allocate work effectively to ensure resources are used efficiently.
• Carry out regular estate inspections to ensure neighbourhood standards are maintained.
• Build positive relationships with residents and respond to customer concerns in a professional and timely manner.
• Work collaboratively with internal teams and external stakeholders to improve services and neighbourhood environments.
• Support the monitoring of contracted services through site inspections, quality checks and on-the-ground observations, helping to ensure agreed standards and value for money are achieved.
• Ensure estates are clean, safe and pleasant places where people want to live.
• promote a positive health and safety culture and ensure safe systems of work are followed.
• Maintain accurate records and support continuous improvement across the service.

The right person for this role will have experience leading teams, delivering high-quality grounds maintenance services and maintaining excellent standards across estates and neighbourhoods. You'll be responsible for leading our Gardening Team, ensuring our estates are clean, safe and attractive places to live, whilst delivering a customer‑focused and value‑for‑money service.

We're looking for someone who is organised, proactive and passionate about delivering excellent services to customers. You'll be comfortable making decisions, managing performance, carrying out estate inspections and working collaboratively with colleagues, customers and external partners to drive continuous improvement.

• Experience of leading and motivating teams.
• Experience delivering grounds maintenance, gardening or estates services.
• A strong customer focus and commitment to service excellence.
• The ability to organise resources and prioritise workloads effectively.
• Experience of monitoring service standards and driving improvement.
• Strong communication skills and relationship building skills.
• A proactive approach to problem solving and decision making.
• An understanding of health and safety within an operational environment.
• A full valid driver's license.

You’ll be part of our Assets and Growth team, led by Dan Pash, Asset Sustainability Manager.

If you'd like to know more about the role, feel free to reach out to Dan Pash at

• Garden Estates Team Leader - Permanent role
• Salary is £32,450 per annum
• Company vehicle provided
• Location:
  
  Working across our estates and neighbourhoods throughout Yorkshire
• Regular travel will be required
• 37 Hours per week
• Generous benefits package including 26 days annual leave, occupational pension, health cash plan, and birthday leave.

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