Guest Services Manager Position at SIGA

Empower a positive guest experience as a Guest Services Manager with SIGA, ensuring the delivery of outstanding customer service to casino visitors. This role emphasizes leadership in a vibrant environment.

Become part of SIGA, a First Nation employer focused on nurturing a quality work-life balance and supporting local communities. As a Guest Services Manager, you will supervise and guide staff in providing excellent services, all while fostering an inclusive atmosphere that encourages belonging among employees.

Key Responsibilities:

• Oversee staff in the Guest Services department

• Ensure high-quality interactions with casino guests

• Facilitate a welcoming workplace for employees

• Address guest needs and resolve conflicts efficiently

• Uphold service excellence standards consistently

Requirements:

• Minimum age of 19 years required

• Ability to secure a Gaming Employee Certificate of Registration

• Must be legally eligible to work in Canada

• Excellent interpersonal and organizational skills

• Experience in customer service or hospitality management

Join SIGA and be part of a team committed to community enhancement and guest satisfaction.
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