Small Business Market Manager

Position Title: Small Business Market Manager

Locations:

Time Type: Full time

Req : JR1398
- At Midland, we're proud to be a little different. You can see it in our bright orange signs-but there's more to it than that. With our heartfelt and personalized approach, we're focused on meeting every customer's needs with the brightest solutions.

For more than 140 years, we've learned by serving customers skillfully with dedication and follow-through, we can brighten every interaction to drive our collective success. And this goes beyond traditional banking.

We foster programs that empower our communities, continuously invest in our employees, and actively pursue brighter futures for all.

Our humble ambition keeps us growing, giving back, and looking ahead. We're innovating and optimizing our services to ensure we stay unique - providing strength you can count on with heart you can feel.

You might say we're unlike any other bank.

And you'd be right."

At Midland States Bank, base salary is one component of our Total Rewards program. Exact compensation is determined by factors such as (but not limited to) education, skills, internal equity, and experience. This position offers additional compensation in the form of short-term incentives (i.e. bonus and/or commission) and may include long-term incentives (i.e. stock awards). Benefits for this role include comprehensive healthcare, well-being benefits, paid family leave as well as generous paid time off.

Total Rewards also include banking perks, an Employee Stock Purchase Plan, 401K plan with company match and may include the opportunity to participate in our Non-Qualified Deferred Compensation plan. Incentives and benefits are subject to eligibility requirements.

Salary Range: $77,000-$105,000

Position Summary

This position is responsible for the acquisition, retention, and expansion of small business banking customers within assigned branch markets. The role focuses on developing new business relationships, deepening existing client relationships, and delivering tailored financial solutions that align with the strategic objectives of small business owners while supporting overall bank growth.

Primary Accountabilities

Job Specific

• Develop and cultivate relationships with small business customers through proactive outside sales, networking, and community engagement activities
• Build and manage a consistent pipeline of prospective business clients through referrals, cold calling, and participation in local business organizations and events
• Deliver comprehensive banking solutions including business deposit accounts, lines of credit, credit cards, owner-occupied commercial real estate lending, and treasury management referrals
• Open and manage new accounts in accordance with established procedures, including initiating credit applications and identifying appropriate financial solutions
• Analyze financial information and credit bureau reports to assess borrower needs, identify opportunities, and support sound credit decisions
• Adhere to underwriting guidelines and loan closing procedures, ensuring accuracy of documentation and proper disbursement of funds
• Manage and retain client relationships by expanding product utilization across both business and personal banking services
• Develop and execute relationship plans that integrate additional Midland resources to support client growth and retention
• Maintain accurate and timely activity tracking within the Client Management System
• Proactively manage loan portfolios, including minimizing delinquencies through effective collection efforts and ensuring timely receipt of required client reporting
• The role requires occasional travel for training, team meetings, and due diligence events.
• May require work in a Midland office to ensure collaboration and support of internal and external customers.
• Maintain compliance with all applicable regulations including, but not limited to, the Bank Secrecy Act (BSA).
• Other duties as assigned.

Position Qualifications

Education/Experience

• Bachelor's degree in Finance, Business, Accounting, or related field, or equivalent relevant experience
• Minimum of 3 to 5 years of direct sales experience in banking or…