Account Manager Youngstown, OH

Account Manager

We are looking for an Account Manager to support office operations and customer account activities for a utilities and infrastructure client in Youngstown, Ohio. This contract-to-permanent position is ideal for someone who combines strong administrative skills with experience handling receivables, documentation, and day-to-day coordination across teams. The role offers the opportunity to contribute to a fast-paced environment by keeping records accurate, supporting internal workflows, and maintaining clear, attentive communication with customers and business partners.

Responsibilities:

• Manage incoming account-related documentation and support accounts receivable activities to help maintain timely and accurate payment tracking.
• Prepare, enter, and follow up on work orders while ensuring information is complete and aligned with operational needs.
• Provide broad administrative assistance to the office, including record maintenance, data updates, and general coordination tasks.
• Partner with the estimator and other internal team members to help keep daily assignments organized and moving forward efficiently.
• Maintain accurate customer, vendor, and job-related information within company systems and office records.
• Respond to inquiries from customers, vendors, and internal staff with clear and courteous communication.
• Support relationship management efforts by helping ensure a responsive experience for business clients and stakeholders.