Program Coordinator, Youngstown Innovation Hub

Employment Type: Full-Time

Minimum Experience: Entry-level

The Youngstown, Ohio-based Innovation Hub for Aerospace and Defense serves as a national proving ground for advanced and additive manufacturing, accelerating the transformation of ideas from concept to market with speed and scale. The Hub brings together cutting‑edge facilities, world‑class talent, and strategic partnerships to revolutionize American manufacturing. Its mission is to strengthen U.S. aerospace and defense supply chains, advance next‑generation workforce development, and pioneer innovative manufacturing solutions with global impact.

Managed by the National Center for Defense Manufacturing and Machining (NCDMM) in collaboration with America Makes, the Youngstown Innovation Hub is more than a regional resource; it is a catalyst for national security, global competitiveness, and long‑term economic growth.

As the Program Coordinator, you will be a valued and trusted member of the Innovation Hub and NCDMM team. You will serve as the primary point of contact for inquiries, stakeholder engagement, and ecosystem support within the Hub. This role blends ecosystem development, customer intake and tracking, relationship management, and operational support for Hub programs and activities.

You will manage the flow of inquiries into the Hub, support project and partnership development, coordinate data and reporting systems, strengthen stakeholder relationships, and help advance the overall mission of the Innovation Hub. This position is critical to ensure a seamless, well‑supported, and strategically aligned experience for ecosystem partners and regional and locating businesses.

The ideal candidate is organized, collaborative, and highly communicative, with a passion for advanced manufacturing, customer service, and ecosystem building. They thrive in a fast‑paced, innovative, and sometimes ambiguous environment where strategic thinking and operational execution are equally important.

• Coordinate and execute stakeholder engagement activities.
• Effectively manage time to keep engagement and reporting tasks flowing (both project and non‑project).
• Serve as the primary point of contact for inquiries from companies, government, universities, and other stakeholders.
• Manage intake, triage, and tracking systems to ensure timely follow‑up and clear communication.
• Engage regional partners to identify collaboration opportunities and strengthen the ecosystem.
• Represent the Hub at regional events and coordinate operational needs for meetings, visits, and activities.
• Partner with the Communications team on awareness initiatives and stakeholder‑aligned messaging.
• Maintain comprehensive tracking of inquiries, engagements, pilot projects, and site visits, and identify key data sources and trends.
• Produce dashboards and reports that surface patterns, insights, and ecosystem metrics for Hub leadership and stakeholders.
• Travel (≤30% travel is expected).

• Respond to a new inquiry from a regional manufacturer seeking support in defense supply chain integration.
• Prepare briefing materials for a meeting between Hub leadership and local, state, or federal stakeholders.
• Update tracking metrics and summarize recent inquiries for leadership review.
• Collaborate across the NCDMM team to identify opportunities to engage new stakeholders or address regional capability gaps.
• Support planning for an upcoming site visit or partner convening.
• Work with the Hub Director and partners to align intake findings with emerging project opportunities.
• Prepare and support the submission of Hub reporting taskers to internal and external stakeholders.

• Has a B.S. degree in business, economic development, public administration, or a related field.
• Has 1–3 years of experience in stakeholder engagement, membership management roles, economic development, technical program coordination, or similar work.
• Demonstrated ability to engage diverse partners, identify needs, and support collaborative solutions.
• Experience in advanced manufacturing, technology development, or defense‑related industries is…