Customer Service Representative

Overview

We are a full-service animal hospital serving Powell and its surrounding areas including Columbus, Dublin, and Delaware. Pet health and well-being are very important to us, and we take every possible measure to give our patients the care they deserve. We treat dogs and cats. We offer a variety of services: including routine medical, surgery, dental care, health screening tests, emergencies, digital body and dental x-rays, and nutrition counseling.

Creating and maintaining a lifelong relationship with clients and pets is a focus at Liberty Pet Hospital. We aspire to provide elite customer service and premium care for the lifetime of our pets.

Our clinic is looking for a full-time or part-time veterinary receptionist (experience helpful) with a positive attitude and the people skills to support the veterinary staff in ensuring quality veterinary care for all pets, educating clients on all aspects of pet health, and ensuring a safe and effective hospital environment. We want someone who wants to join our practice for the long haul.

We are seeking a self-motivated, enthusiastic, and caring receptionist to join our very team-oriented staff. If you are able to work in a fast-paced but fun and rewarding environment, you may be a perfect fit for us and we would love to hear from you.

This ideal candidate must possess: strong communications skills, a positive attitude, an outgoing personality, be hardworking, self-motivated, excellent customer service skills, and a passion for patient care. Please be sure that you are comfortable both on the phone and in front of clients. While the pets are important, we also believe in taking care of the owners in order to offer the total package to our guests.

Please include your resume and a short paragraph about why you think a career in veterinary medicine is right for you.

• High school or equivalent (Preferred)
• Experience:
  
  Veterinary Experience 1 year (Preferred)
• Front Desk: 1 year (Preferred)

Work Location:

One location

Job Type: Full-time or Part-Time

Pay: $15.00 - $16.00 per hour

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

• 1 year

• Day shift
• Evening shift
• Morning shift

• Monday to Friday
• Weekends

• In-person

Ability to commute/relocate:
Powell, OH 43065:
Reliably commute or planning to relocate before starting work (Required)

• Customer Service
• Answering Phones
• Scheduling Appointments
• Managing and tracking appointments
• Client Education
• Invoicing
• Handling Payments and Deposit
• Managing online appointment and client requests
• Managing online reminder system

Fostering Internal Growth:
Employee Career Development r journey to career advancement starts where you are. Discover your potential for growth within Ameri Vet as we provide mentorship and insights into cross-functional roles. Elevate your skills, transition into leadership positions, and shape your success by harnessing the power of internal opportunities.

At Ameri Vet, we’re committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities. Here’s what you can expect when you join our team:

• Tailored development programs, mentorship, and career pathing to help you achieve your unique goals.
• Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being.
• Health, dental, vision, life insurance, and mental health resources to support your overall well-being.
• Generous paid time off and holidays, because your personal time matters.
• A supportive, collaborative environment where everyone feels a sense of belonging.

Please note:

Any Benefits listed above apply to full-time employees.

At Ameri Vet, your unique skills and passion are celebrated, and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.