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HelpDesk/Support Customer Service Rep

Member Services Concierge — Front Desk & Community Impact

Job in Youngstown, Mahoning County, Ohio, 44502, USA
Listing for: YMCA of Youngstown
Full Time position
Listed on 2026-02-13
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A community nonprofit organization in Youngstown seeks a member services representative to enhance member experiences and manage daily operations at the Service Desk. Responsibilities include processing memberships, ensuring customer satisfaction, and providing vital information about programs and activities. Ideal candidates will have strong communication skills, integrity in handling transactions, and a passion for community service. Certifications in CPR and First Aid are needed within 30 days of hire.
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