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AI-Powered Customer Success Specialist
Job in
Youngstown, Mahoning County, Ohio, 44502, USA
Listed on 2026-08-20
Listing for:
Kenect
Full Time
position Listed on 2026-08-20
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, HelpDesk/Support
Job Description & How to Apply Below
Kenect is hiring a Customer Solutions Specialist to support 5,000+ accounts and drive renewals, business reviews, and trainings. You will engage across a pooled support model using Jira and Planhat, focused on relationship health and customer value.
Ideal candidates have 1–2 years in customer-facing roles, are comfortable with AI tools, and are highly organized with excellent communication skills, able to manage multiple priorities in a fast-paced environment.
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