Call Center - Customer Service Representative
Listed on 2026-09-04
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support, Call Center / Support
Customer Service Representative
Classic Optical's CS Rep acts as the frontline link to assist providers in optical offices. They are responsible for answering inquiries via phone, email, and fax, ensuring overall provider satisfaction. In addition, entering in vision prescription orders and investigating existing ones is part of their duty.
Specific skills needed:
Proficiency in the use of computer to navigate between different websites, effective communication, time management, problem-solving, and active listening.
Top 3-5 desirable attributes/qualifications:
Empathy to understand provider frustration, problem-solving, and active listening. Experience with Microsoft Office products a plus.
Required levels/years of experience education – High school diploma/4+ years of customer service experience.
EEO: "Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans."
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).