Field Service Engineer - Power Control Equipment

At Russ electric®️, a Siemens business, we are dedicated to designing and building custom power control systems and equipment that meet stringent performance and reliability requirements of critical facilities such as Data Centers, Telecommunications, and healthcare.

We are looking for a Field Service Engineer to support critical power facilities. This position requires a qualified, hands‑on, service‑oriented technician to be involved with automatic transfer switch startups, modifications, warranty and emergency calls. The candidate should show a desire to learn and advance to the Field Service Engineer level.

• Carry a cell phone and be on call 24 hours a day, 7 days a week.
• Work on automatic transfer switches, providing technical support of field startups (standard and non-standard systems), warranty efforts, remedial repairs, and preventative maintenance contracts.
• Supervise and ensure compliance with all safety policies, procedures, guidelines, and laws.
• Conduct client communication in a highly customer‑service‑oriented manner and potentially expand the scope of project work as well as negotiate any extra charges associated with work performed.
• All work and decisions shall be conducted in strict compliance with all regulatory laws.
• Travel up to 80% of the time.

• High School Diploma / GED
• 3+ years of experience in:
• Field Service Engineering
• Electrical power including low voltage through medium voltage switch gear in support of critical power facilities (e.g., data centers, airports)
• Experience with most types of automatic transfer switch testing
• Reading schematics and blueprints for power control, automation, and customer technical support
• Familiarity with all applicable codes and industry standards
• Proficient in client interactions and completing projects on time and within budget guidelines
• Strong project management skills with excellent decision‑making, organization, and management capabilities
• Self‑directed and very committed to customer satisfaction
• Valid driver’s license in good standing.
• Authorized to work in the U.S. for any employer without sponsorship now or in the future.

• 5+ years of field service within the power distribution/protection industry.
• Associate or bachelor’s degree in electrical engineering.
• Excellent customer service, time management, and follow‑up skills.
• Power distribution, DC/AC, voltage circuit theory, and practical troubleshooting skills.

• Health and wellness benefits to employees.
• Pay range: $57,120 - $97,920 plus travel and overtime. The actual wage offered may vary based on budget, candidate experience, knowledge, skills, qualifications, and geographic location.

We value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society, while ensuring that we attract the best talent based on qualifications, skills, and experiences. We welcome you to bring your authentic self and transform the everyday with us.