Personal Banker

About the Role

• Provide excellent client service by providing immediate acknowledgement, identifying, and offering appropriate products and services, and responding to inquiries in a timely manner.
• Engage clients and prospects in client financial review(s) and business financial reviews to provide solutions and uncover additional financial needs.
• Make recommendations and follow through on commitments to clients.
• Maintain direct contact with external and internal clients and consistently provide proactive solutions and problem resolutions in alignment with the bank’s Breakthrough Client Service Standards.
• Open Consumer and Business accounts for existing and new clients.
• Act as a resource to the Client Service Specialists by contributing to the team environment and filling in on teller functions (including cash transactions) when needed.
• Support the branch goal of identifying and referring a wide range of bank products and services to the appropriate internal business partners.
• Resolve client issues and requests, exhibiting strong follow-through.
• Build familiarity with business, consumer, and trust entities.

• High School Diploma or GED, required.
• 1 year of Teller or other banking experience preferred.
• Basic knowledge of consumer banking and business products and services offered.
• Ability and desire to actively develop consumer lending skills.
• Ability to accurately handle cash, balance accounts and drawers, and perform accurate calculations.
• Proficient in expanding the client relationship with emphasis on creating new relationships and expanding existing relationships utilizing a personal and business bio and rapport with customers.
• Ability to obtain a Nationwide Multistate Licensing and Registry (NMLS) preferred.

Pay range: $22.00 to $28.00 per hour. The rate depends on a variety of non‑discriminatory factors including work‑related knowledge, skills, experience, education, and geographic location. Eligible for performance‑based incentive compensation.

• Comprehensive healthcare coverage (medical, dental, vision)
• 401(k) retirement savings plan with employer match
• Employee assistance program
• Life and disability insurance
• Tuition assistance
• Mental health resources
• Identity theft protection
• Legal support
• Auto and home insurance
• Pet insurance
• Discount marketplace
• Paid vacation, sick days, volunteer days, holidays

2067 W Pleasant Grove Blvd, Pleasant Grove, UT 84062. Full time onsite.

Columbia Bank is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics. If you require an accommodation to complete the application or interview(s), please let us know by email: