Assistant Branch Manager

Responsibilities

• Ensures the branch meets or exceeds operations standards at all times.
• Responsible for satisfactory audits.
• Monitors sales and service goals and coaches other team members to deepen customer relationships using Client and Business Financial Review.
• Develops and maintains strong, long‑term relationships with consumers and businesses in the local community and consistently provides proactive solutions and problem resolutions in alignment with the bank’s Breakthrough Client Service Standards.
• Acts as backup to the personal banking team to open new accounts, receive loan requests and gather credit‑related information.
• Manages, leads, trains, and coaches tellers. May also oversee personal bankers in collaboration with the Branch Manager.
• Processes and oversees technical tasks such as opening and closing of the branch, overdraft monitoring, wire transfers and collections, stop payments, and monitoring branch controls.

• High School Diploma or GED, required.
• Associate’s or Bachelor’s, Vocational, or Technical Degree in banking, business, or related field or equivalent work experience preferred.
• 2 years of retail banking experience required.
• 1 year of management or supervisory experience preferred.
• 1 year of consumer and small business lending origination experience preferred.
• Customer service background in retail or banking.
• Demonstrated ability to grow sales by developing long‑lasting, knowledge‑based relationships with clients and offering customized solutions.
• Demonstrated leadership skills such as handling difficult customer and associate conversations in a professional, transparent, and courteous manner.
• Strong attention to detail and the ability to multi‑task effectively.
• Proficient use of spreadsheets and other banking computer systems and related software, and ability to operate a variety of office equipment and to perform repetitive movements for tasks such as counting cash, typing, and handling documents.
• Must act as a Bank MLO: authorized by the bank to take mortgage loan applications, offer a mortgage, arrange a mortgage, assist a consumer in obtaining or applying to obtain a mortgage, negotiate a mortgage, otherwise obtain or make a mortgage for another person, and represent to the public that such person can or will perform any of these activities. All MLOs required to register as an MLO complying with the SAFE Act requirements.
  
  This position is not authorized to act as a Bank Closed‑End MLO and is limited to open‑end transactions only (i.e., home equity lines of credit).

Pay range: $25.00 to $32.00 per hour, dependent on job‑related knowledge, skills, experience, education, and geographic location. Eligible for performance‑based incentive compensation.

• Competitive Incentive Plan that rewards effort.
• Professional Development: tailored premier banker programs.
• Career Growth: clear paths to achieve professional goals.
• Healthcare coverage (medical, dental, and vision).
• 401(k) retirement savings plan with employer match.
• Employee assistance program, life insurance, disability insurance, tuition assistance, mental health resources, identity theft protection, legal support, auto and home insurance, pet insurance, and access to an online discount marketplace.
• Paid vacation, sick days, volunteer days, and holidays.

Primary location: 2067 W Pleasant Grove Blvd, Pleasant Grove, UT 84062. Ability to work fully onsite at posted location(s).

Columbia Bank is an equal opportunity and affirmative action employer committed to employing, engaging, and developing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics.