Correctional Grievance Officer

Job Description - Correctional Grievance Officer  )

Agency Contact Name and Information :
Personnel Director /DRC.OSPRecruito.gov

Sep 1, 2026, 3:59:00 AM

Ohio State Penitentiary 878 Coitsville-Hubbard Road Youngstown 44505

United States of America-OHIO-Mahoning County-Youngstown

$33.32

Full-time

Exempt from Union

Corrections

Evidence Collection, Interviewing, Auditing, Criminology/Criminal Justice, Investigation

Analyzation, Attention to Detail, Problem Solving, Written Communication, Confidentiality

Guided by a single mission “To reduce recidivism among those we touch,” the Ohio Department of Rehabilitation and Correction believes that everyone is capable of positive change. Our staff embrace these core values and serves as role models for pro-social behavior conveying an attitude of dignity and respect in the treatment of others.

The Ohio Department of Rehabilitation and Correction has been tasked with front line crime reduction through rehabilitative treatment and programming efforts provided in a safe, secure and humane correctional environment and effective community supervision. Our goal is to protect the public through helping individuals turn away from crime and become productive, contributing members of our communities, ensuring a safer Ohio for all Ohioans now and in the future.

We are thrilled to see that you are interested in beginning your career with the Ohio Department of Rehabilitation and Correction! Without a doubt, this will be the most rewarding and meaningful work you’ll ever find with a work family that is second to none!

What You’ll Do:

• Directs, coordinates and monitors inmate grievance process and prepares statistical reports for the Warden and Chief Inspector regarding grievance filings and trends.
• Investigates and processes inmate grievances.
• Ensures compliance with various laws, rules, policies and procedures and advises the Warden and Chief Inspector of possible violations.
• Independently corrects violations.
• Identifies problem areas in delivery services and recommends improvements to Warden.
• Monitors and evaluates overall program effectiveness.
• Conducts internal investigations of alleged employee misconduct, particularly as it relates to unreported use of force and inappropriate supervision.
• Maintains applicable logs and records and prepares reports.
• Develops and administers policies and procedures related to federal, state and departmental rules and regulations.
• Serves as liaison between the Warden and inmates regarding complaints and grievance issues and processes and submits findings to the Warden (e.g., interviews inmates/employees, reviews policies & procedures to ensure compliance).
• Refers grievances to the Chief Inspectors Office and other institution Inspectors.
• Train staff on inmate grievance procedures and apprises institutional staff of changes in laws, rules and procedures regarding inmate rights.
• Conducts orientation of new employees and inmates.
• Responds to inquiries and complaints from the general public and outside agencies regarding inmates and/or employees and researches information related to inmate lawsuits.
• Coordinates management audits and assists with facilitating (e.g., ACA, IMA, PREA) within the institution and/or other facilities as designated by the Warden or Chief Inspector.
• Ensures violations found during audits are properly addressed.
• Conducts internal audits to ensure compliance of all service areas (e.g., Food Service, Medical, Mail/Visiting) and ensures any violations are addressed and corrected.
• Evaluates applicable policies and procedures.
• Maintains a close working relationship and consultations with the Chief Inspectors office and other institution Grievance Officers.
• Chairs or serves on inmate and institutional committees.
• Attends meetings, conferences, training sessions.
• Serves on interview panels and makes recommendations for selection.

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible…