Lead Receptionist

Lead Receptionist Job Summary

We are seeking a compassionate and organized Lead Receptionist to join our team at Aventura at Humility House in Youngstown, Ohio. As a vital member of our front desk team, you will be the first point of contact for our residents, families, and visitors, providing exceptional customer service and supporting the overall comfort and well-being of our community. If you share our passion for delivering high-quality care with a personal touch, we encourage you to apply for this rewarding opportunity.

As the Lead Receptionist, you will be responsible for [including the following responsibilities in bullet points]:

• Greeting and welcoming residents, families, and visitors with a warm and professional demeanor
• Answering and directing phone calls, emails, and messages in a timely and efficient manner
• Maintaining accurate and up-to-date records, such as visitor logs and resident information
• Assisting with scheduling appointments, medical records, and other administrative tasks
• Providing support to other staff members as needed, such as escorting residents to appointments or delivering mail and packages
• Maintaining a clean and organized reception area, including the front desk, waiting room, and adjacent areas
• Ensuring that all visitors and residents are aware of and comply with our community's policies and procedures

At Aventura at Humility House, we pride ourselves on providing healthcare from the heart. Our mission is to create a warm and welcoming environment where our residents can thrive. As our Lead Receptionist, you will be an integral part of this mission, serving as the face of our community and setting the tone for the excellent care and service we provide.

• Work in a dynamic and supportive environment that values the well-being of our residents and staff
• Be part of a team that is dedicated to delivering high-quality care with a personal touch
• Develop your skills and knowledge in a growing organization that invests in the growth and development of its employees
• Enjoy a comprehensive benefits package, including [insert benefits here] (check to see if benefits are available)
• Experience the satisfaction of knowing that you are making a difference in the lives of others