Business Analyst ​/ Project Manager

Business Analyst / Project Manager

Salary: $127,500-$170,000

Role Overview

This role sits within the IT Applications function and acts as a key connector between business teams and technology groups. The position is responsible for translating business needs into practical, technology-enabled solutions, improving operational effectiveness, and supporting the successful delivery of application and process initiatives across the organization.

The ideal candidate combines strong analytical capability with hands‑on project coordination experience and a collaborative mindset.

• Partner with business users, functional leaders, and subject matter experts to understand current processes, challenges, and future objectives.
• Elicit, analyze, and document business and functional requirements through interviews, workshops, observations, and reviews.
• Translate business needs into clear, actionable requirements suitable for technical design and implementation.

• Review existing workflows, systems, and data to identify gaps, inefficiencies, and improvement opportunities.
• Develop insights and recommendations that support operational, financial, and strategic decision‑making.

• Contribute to the design and definition of system and process solutions aligned with organizational goals.
• Produce functional specifications, process flows, use cases, and supporting documentation to guide development and deployment.
• Support solution readiness through documentation, user guidance, and knowledge transfer.

• Act as a liaison between business stakeholders and IT delivery teams, ensuring mutual understanding and alignment.
• Communicate project updates, risks, and decisions clearly to both technical and non-technical audiences.

• With support from the broader team, assist in planning and coordinating resources to deliver initiatives on time, within scope, and within budget.
• Track progress against agreed milestones and help manage dependencies, risks, and priorities.

• Maintain clear and structured project documentation throughout the lifecycle, including:
  • Business and functional requirements
  • Interface and integration descriptions
  • Technical overviews and status reporting

• Coordinate and support solution testing activities to confirm alignment with business requirements.
• Facilitate and support User Acceptance Testing (UAT), ensuring that solutions meet operational needs before release.

• Support change adoption through collaboration with key users and super users.
• Assist with training, coaching, and communications to ensure smooth transitions and minimized learning curves.

• Assess user adoption and proficiency following deployment, in line with established change management practices.
• Monitor system effectiveness and recommend adjustments or enhancements based on performance feedback.

• Bachelor’s degree in Business Administration, Information Technology, Computer Science, or a related field.
• Strong written and verbal English communication skills.
• Proven ability to communicate effectively with end users, developers, vendors, external partners, and senior leaders.
• Analytical and problem‑solving skills with a structured, methodical approach to decision‑making.
• Strong critical thinking skills, with the ability to evaluate data, processes, and alternative solutions.
• Adaptability and flexibility in dynamic, evolving business environments.
• Solid understanding of enterprise applications, data analysis concepts, and their application in business contexts.

• 5+ years of experience working with enterprise applications (e.g., ERP, MES, SPC, production scheduling systems).
• 5+ years of experience within a manufacturing or industrial environment.
• 5+ years of project management or project coordination experience.
• Proficiency with Microsoft Office tools.
• Familiarity with common project management platforms (e.g., MS Project, JIRA, , Celoxis, or similar).

• Ability to engage and communicate effectively at all organizational levels.
• Influence and collaboration skills to support decision‑making and alignment.
• Strong prioritization and time‑management capabilities.
• Analytical, critical, and creative thinking applied to real‑world business challenges.
• Team‑oriented approach with a strong sense of accountability.

• Business and operational leadership at both business unit and plant levels
• Manufacturing operations (production, quality, logistics)
• Supply chain, procurement, and planning teams
• Finance, shared services, and commercial functions
• External vendors and implementation partners